Administrative Assistant

Job summary

The Administrative Assistant will maintain client account records, process transactions, and handle account administration tasks such as onboarding and documentation. They will also provide exceptional service to clients and support the Advisory team to ensure fluid operations.

Job details

Job Description What is the opportunity? RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals. The RBC Dominion Securities branch located in Timmins, Ontario is looking for a resourceful, empathetic and collaborative individual to join our leading wealth management firm as an Administrative Assistant. By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best. What will you do? Maintains client account records and processes transactions, ensuring compliance with organizational standards and timely resolution of account inquiries. Processes account administration tasks including client onboarding, documentation preparation, and fund transfers to support advisors and enhance client experience. Escalates complex account issues and client requests to appropriate teams or advisors when resolution exceeds defined parameters. Identifies opportunities to improve sales administration processes and resolves operational challenges using established practices and guidelines. Works on routine and may experience non standard operational or support activities and assignments related to sales administration, applying established methods. Makes decisions within own scope of work and defined parameters with limited latitude, escalating issues as needed. Regularly generates ideas to improve sales administration tasks, applying creativity within established guidelines and resolving operational problems through guidelines and practice. Fosters and maintains effective working relationships with colleagues and stakeholders within the broader team. What do you need to succeed? Must-have Strong skills in working with various business applications/technology High level of time management and organization skills Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients Exceptional verbal and written communication in English Nice-to-have Canadian Investment Regulatory Exam, CIRE Knowledge of RBC Dominion Securities’ systems and procedures Experience in the securities industry is an asset What’s in it for you? We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from: A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities An opportunity to make a difference and have a lasting impact on the lives of others The chance to work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Job Skills Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software Additional Job Details Address: 100 ALGONQUIN BLVD E:TIMMINS City: Timmins Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-26 Application Deadline: 2026-11-06 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs. Pay Range The expected pay range for this position is: $35,000.00 - $47,000.00 This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to: 0.5x RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

What you’ll do

The Administrative Assistant will maintain client account records, process transactions, and handle account administration tasks such as onboarding and documentation. They will also provide exceptional service to clients and support the Advisory team to ensure fluid operations.

Requirements

Candidates must possess strong organizational and time management skills, along with proficiency in business applications and technology. Exceptional verbal and written communication in English is required, while experience in the securities industry is considered an asset.

Benefits

• Bonuses
• Flexible benefits
• Competitive compensation
• Commissions
• Stock
• Coaching
• Training program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Organization skills · Preferred
• Client Onboarding · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Account Administration · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Data entry
• Time management
• Organization skills
• Verbal communication
• Written communication
• Problem solving
• Teamwork
• Word processing software
• Business applications
• Account administration
• Documentation preparation
• Client onboarding
• Fund transfers
• Sales administration
• Empathy
• Resourcefulness
• Workplace Inclusivity
• Organizational Skills
• Client Onboarding
• Data Gathering Analysis
• Customer Service
• Creativity
• Data Entry
• Word Processing
• English Language
• Financial Services
• Innovation
• Problem Solving
• Wealth Management
• Coaching
• Sales Administration
• Time Management
• Writing
• Securities (Finance)

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support
• Management & Leadership
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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