Associate Operations Representative - Deposit Processing

Job summary

The Associate Operations Representative is responsible for processing routine transactions and data entry with a focus on accuracy and throughput. They must ensure all operational procedures are followed while maintaining high service standards and supporting client fulfillment.

Job details

Job Description What is the opportunity? The Associate Operations Representative is responsible for processing routine data try and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production. What will you do? Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager. Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI. Examines all documents for completeness and takes full responsibility for quality and accuracy of day to day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience. Understands, accepts, and supports change as it relates to their role and the commitment to client fulfillment. Exercises due diligence in following operational risk policies, procedures standards and guidelines. Ensures all authorities for the role are reviewed, understood, and adhered to. Takes personal accountability for high achievement; actively participates in weekly coaching routines and learning opportunities to improve their individual and team contribution. Supports a client first mindset through communication and demonstrated positive behaviours What do you need to succeed? Must Have Client Focus Efficient and accurate data entry abilities. Ability to work in high volume & strict timeframe deadlines Ability to lift at least 50 pounds. Nice to Have Knowledgeable of products supported by the team (Commercial Deposit Processing, Cash processing) Job Skills Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: HALIFAX CASH SERVICES CENTRE, 120 TROOP AVE:HALIFAX City: Halifax Country: Canada Work hours/week: 22.5 Employment Type: Part time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-13 Application Deadline: 2026-11-21 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

What you’ll do

The Associate Operations Representative is responsible for processing routine transactions and data entry with a focus on accuracy and throughput. They must ensure all operational procedures are followed while maintaining high service standards and supporting client fulfillment.

Requirements

Candidates must possess efficient data entry skills, the ability to work under strict deadlines, and the physical capacity to lift at least 50 pounds. A client-focused mindset and adherence to operational risk policies are essential for success in this role.

Listed skills

• Data entry · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Customer service · Preferred
• Time management · Preferred
• Attention to detail · Preferred
• Risk Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data entry
• Communication
• Critical thinking
• Customer service
• Interpersonal relationship management
• Operational delivery
• Process improvements
• Time management
• Commercial deposit processing
• Cash processing
• Attention to detail
• Risk management
• Workplace Inclusivity
• Relationship Management
• Accountability
• Lifting Ability
• Customer Service
• Critical Thinking
• Data Entry
• Due Diligence
• Innovation
• Key Performance Indicators (KPIs)
• Operational Risk
• Operations
• Coaching
• Time Management
• Process Improvement
• Balancing (Ledger/Billing)

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Logistics
• Deposit Operations Representative
• Data Entry Clerk
• Data Entry Clerks
• Data Entry Keyers

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