Transaction Processing Administrator

Job summary

The administrator will pre-screen, prepare, and input financial and non-financial transactions while ensuring accuracy through quality control and audit procedures. They will also reconcile daily trades, manage cheque operations, and communicate effectively with internal departments and external clients to resolve issues.

Job details

Job Description What is the Opportunity Join RBC Investor Services as a Financial Processing Administrator where you'll play a critical role in delivering exceptional client experience through accurate and efficient transaction processing. This position offers the opportunity to work with a dynamic team in a fast-paced financial services environment, handling diverse mutual fund and segregated fund operations while contributing to process improvements across the organization. What Will You Do Pre-screen, prepare, and input financial and non-financial transactions (account setups, address changes, redemptions, purchases, switches, direct trades, and wire orders) by standard cut-off times Monitor and clear workflow/capture items within Service Level Agreements (SLAs) Reconcile and settle daily trades, process deposits, and manage cheque operations Apply quality control procedures and audit transactions to ensure accuracy Message accounts where unusual actions have occurred and escalate issues appropriately Communicate effectively with internal departments and external clients to resolve issues Provide feedback to team members and suggest process improvements Support manager in updating Desk Operating Procedures Develop and maintain technical expertise in various applications and macros What You Need to Succeed Must Have Experience in Shareholder Services or similar multi-client mutual fund administration environment Good working knowledge of mutual fund and segregated funds administration Sound knowledge of mutual fund and segregated fund taxation, compliance, and regulation (including registered products) Demonstrated ability to work successfully in a fast-paced, high-stress environment Strong customer service and communication skills (internal and external) Intermediate computer literacy with strong technical and analytical skills in MS Office and application debugging Ability to multitask, stay organized, and maintain dedication to accuracy and quality Willingness to work extended hours during peak seasons (RRSP), month-end, and year-end Nice to Have IFIC Mutual Funds Operations Course completion Experience with adjustments and error corrections Knowledge of registered products (RRIF, LIF, RESPs) Expertise with Unitrax Recordkeeping System FundSERV knowledge Bilingual capabilities (English/French) Proven track record leading initiatives and managing cross-functional relationships What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate Opportunity to obtain hands-on experience throughout your role Working with an exciting, close-knit, supportive & dynamic group Opportunity to collaborate with other business segments within the bank Excellent career development and progression opportunities A comprehensive Total Rewards Program including bonuses and flexible benefits Competitive compensation Job Skills Adaptability, Critical Thinking, Customer Service, Decision Making, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-26 Application Deadline: 2026-11-09 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs. Pay Range The expected pay range for this position is: $46,000.00 - $70,000.00 The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals. Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

What you’ll do

The administrator will pre-screen, prepare, and input financial and non-financial transactions while ensuring accuracy through quality control and audit procedures. They will also reconcile daily trades, manage cheque operations, and communicate effectively with internal departments and external clients to resolve issues.

Requirements

Candidates must have experience in shareholder services or a multi-client mutual fund administration environment with sound knowledge of taxation and regulation. Strong technical skills in MS Office and the ability to work in a fast-paced, high-stress environment are essential.

Benefits

• Total Rewards Program
• Bonuses
• Flexible benefits
• Career development opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Compliance · Preferred
• Quality Control · Preferred
• MS-Office · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Audit · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Transaction processing
• Mutual fund administration
• Segregated fund administration
• Reconciliation
• Quality control
• Audit
• Customer service
• Communication
• Analytical skills
• MS Office
• Application debugging
• Multitasking
• Taxation
• Compliance
• Regulation
• Time management
• Treasury Services
• Workplace Inclusivity
• Record Keeping
• Workflow Management
• Analytical Skills
• Adaptability
• Auditing
• Deposit Accounts
• Multilingualism
• Decision Making
• Customer Service
• Computer Literacy
• Critical Thinking
• Debugging
• English Language
• Excel Macros
• Financial Services
• French Language
• Innovation
• Mutual Funds
• Operations
• Wealth Management
• Service-Level Agreement
• Time Management
• Process Improvement
• Network Switches
• Transaction Processing (Business)
• Quality Control

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Transaction Processing Analyst
• Investment Fund Manager
• Financial and Investment Advisers
• Investment Fund Managers
• Financial Managers

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