Account Manager

Job summary

The Account Manager is responsible for generating new business through inbound and outbound channels while assisting clients with financing solutions for auctioned assets. They will build long-term customer relationships, conduct outbound calls, and collaborate with senior staff to learn business fundamentals.

Job details

Account Management team is the front line of our business and is directly responsible for the generation of new business through inbound and outbound channels while forging long term relationships. The position is assisting customers/clients with financing solutions for the auctioned off assets. There are many opportunities for individuals to advance their careers. And we’ll help you achieve your own personal/professional goals. RESPONSIBILITIES * Introduce and sell our services to current and future customers. * Conduct outbound calls to generate credit applications from provided warm leads. * Complete the sales process while building strong customer relationships * Communicate with customers to discuss their applications and financing options available. * Track and follow up with lost business to establish long term relationships for future business. * Partner with Senior Account Managers to learn the business and fundamentals of the position. * Performs other Duties as needed QUALIFICATIONS * 1-4 years of B2B/B2C sales experience, including experience outbound calling * Consistent track-record of meeting/exceeding quotas. * Intermediate skills with MS Word and Excel are required. * Driven to seek new business and have a natural ability at building authentic customer relationships. * Ability to collaborate and interact effectively within a Team. * Knowledge in analysis and adjudication of consumer or commercial credit is an asset. * Post-secondary degree or diploma is considered an asset. * Additional languages are an asset, especially French or Spanish. * Strong presentation, strategic thinking, negotiation and closing skills. * Excellent time management skills and the ability to multi-task. * Strong work ethic without sacrificing your ability to have fun on the job. * Criminal Background Check * Typical Corporate office Environment RB Global (NYSE: RBA) RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. About the team - RBFS Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused – we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop within our organization. À propos de l’équipe - SFRB Services Financiers Ritchie Bros. est notre division dynamique et passionnée de financement d'équipements. Nous sommes proactifs, entreprenants, collaboratifs, enthousiastes, énergiques, résilients, compétitifs, amicaux et axés sur le client : nous apprécions nos collègues et les adjectifs qui nous caractérisent. Notre plus grande satisfaction est de contribuer à la réussite et au développement de nos collaborateurs au sein de notre organisation.

What you’ll do

The Account Manager is responsible for generating new business through inbound and outbound channels while assisting clients with financing solutions for auctioned assets. They will build long-term customer relationships, conduct outbound calls, and collaborate with senior staff to learn business fundamentals.

Requirements

Candidates must have 1-4 years of B2B/B2C sales experience and a consistent track record of meeting quotas. Proficiency in MS Word and Excel is required, along with strong negotiation, presentation, and relationship-building skills.

Listed skills

• Sales · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Time management · Preferred
• Multi-Tasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Account management
• Outbound calling
• B2B sales
• B2C sales
• Negotiation
• Closing
• Strategic thinking
• Presentation skills
• Time management
• Multi-tasking
• Credit analysis
• Financial solutions
• Customer relationship management
• MS Word
• MS Excel
• Presentations
• Management
• Asset Management
• Procurement
• Benchmarking
• Strategic Thinking
• Strong Work Ethic
• Leadership
• Innovation
• Financial Services
• Resilience
• French Language
• Collaboration
• Customer Service
• Time Management
• Business-To-Consumer
• Energetic
• Account Management
• Sales Process
• Bidding
• Construction
• Spanish Language
• Business To Business
• Multitasking
• Adjudication
• Microsoft Word
• Outbound Calls
• Material Handling
• Agriculture
• Asset Classes
• Closing Skills
• Heavy Hauling
• Auctioneering
• Online Auctions

Job areas

• Sales
• Finance & Accounting
• Customer Service & Support
• Management & Leadership
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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