Customer Service Representative-Part-Time

Job summary

The representative will provide exceptional customer service and handle customer inquiries. They are also responsible for processing payments and managing various sale day activities.

Job details

The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned. Qualifications Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you’re needed.

What you’ll do

The representative will provide exceptional customer service and handle customer inquiries. They are also responsible for processing payments and managing various sale day activities.

Requirements

Candidates must have previous in-person customer service experience and strong keyboarding skills for data entry. Proficiency with computers and the ability to learn new software are also required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Data entry
• Keyboarding
• Computer literacy
• Software proficiency
• Communication
• Problem solving
• Teamwork
• Time management
• Adaptability
• Software Proficiency
• Customer Service
• Computer Literacy
• Data Entry
• Sales
• Problem Solving
• Payment Processing
• Time Management
• Customer Inquiries

Job areas

• Customer Service & Support
• Retail
• Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives