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Reach

Verified Job Source
51–200 people

About

As your Merchant of Record, Reach is your key to managing payments, tax compliance, and fraud protection, easily activated within the platforms you already use.

Open positions

Phone Support and Customer Service Agent

Remote · ["Calgary, Alberta, Canada"]

Role Overview As a Phone Support & Customer Service Agent at Reach, you’ll help deliver exceptional support experiences to customers across our global ecommerce and payments platform. Working as part of our Calgary-based Phone Support team, you’ll handle customer inquiries, resolve issues efficiently, and contribute to a high-performing, customer-focused support environment. This role is ideal for someone who thrives in fast-paced environments, enjoys solving problems, and takes pride in delivering high-quality customer experiences. What You’ll Do Respond to customer inquiries via phone and Z…