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RealstarVerified Job Source

Assistant Resident Manager Team

The Assistant Resident Manager team is responsible for managing property operations, including rent collection, leasing suites, and providing exceptional customer service. They also perform cleaning of common areas and minor maintenance repairs to ensure the property is well-maintained.

  • On-site
  • Ottawa, ON
  • Posted Sep 3, 2026
  • 1 position

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Job summary

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/ We are currently seeking an Assistant Resident Manager 2-person team to live and work at one of our properties in Cornwall, ON. This position would require you to live on-site, share an apartment and work four weekdays each week, every second weekend and on-call some evenings. What we offer to employees • Base Compensation is $33,000 per person per year + a signing bonus. This includes an apartment suite (taxable benefit). • Employer paid benefits • Annual bonuses based on personal performance • Extensive and ongoing training programs and a work-smart environment • Gym membership discount • Awards for years of service • Opportunity for career development • Inclusive and diverse work environment • Annual holiday parties & summer BBQ’s The Opportunity Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Key Responsibilities • Ensuring rents are collected on a timely basis • Show and sell suites to prospective tenants • Cleaning common areas of property (hallways, stairs, elevators) • Minor maintenance repairs • Preparing apartments for new residents • Providing exceptional customer service to residents and potential residents • Assisting with leasing suites • Responding to on-call requests Requirements of Assistant Resident Managers • 2-3 years of experience in a similar role • Cleaning experience • Minor maintenance skills • Customer service skills • Ability to perform in a team environment • Ability to work some evening and weekends #RS We thank all those who apply, but only those selected for an interview will be contacted. Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English. Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

What you’ll do

The Assistant Resident Manager team is responsible for managing property operations, including rent collection, leasing suites, and providing exceptional customer service. They also perform cleaning of common areas and minor maintenance repairs to ensure the property is well-maintained.

Requirements

Candidates must have 2-3 years of experience in a similar role, along with cleaning and minor maintenance skills. The role requires the ability to work in a team environment and be available for evening and weekend shifts.

Benefits

• Employer paid benefits • Annual bonuses • Training programs • Gym membership discount • Awards for years of service • Career development • Holiday parties • Summer BBQs

Listed skills

  • Customer servicePreferred
  • TeamworkPreferred
  • CleaningPreferred
  • SalesPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Property management
  • Leasing
  • Customer service
  • Minor maintenance
  • Cleaning
  • Rent collection
  • Sales
  • Teamwork
  • On-call support
  • Angel Investing
  • Management
  • Customer Service
  • English Language
  • Property Management
  • Real Estate

Job areas

  • Management & Leadership
  • Customer Service & Support
  • Trades
  • Administrative
  • Resident Manager
  • Residential Community Manager
  • Real Estate Agents and Property Managers
  • Property, Real Estate, and Community Association Managers

Additional details

Minimum experience
2+ years
Posting language
English
Working hours
40 hours per week