Leasing Agent

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/ POSITION SUMMARY Realstar is seeking a Full-Time Leasing Agent, who will be responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. Schedule includes every other weekend. WHAT WE OFFER EMPLOYEES: Starting salary $45,000 plus bonus Extensive and ongoing training programs and a work-smart environment Opportunity for career development Inclusive and diverse work environment Annual holiday parties & summer BBQ’s RESPONSIBILITIES: Leasing Encourage appointments or viewings with all prospective resident callers or walk-ins Qualify prospective residents to determine their needs and suitability as candidates Tour prospective residents through suites for lease Answer phone calls and give out leasing information as dictated by policy/procedure Shop competition through phone calls and site market surveys Assist with the composition of newspaper advertisements Compile and update listings of available rental units Renting & Administration Prepare, process rental applications Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner Utilize computerized property management system to record transactions and run various operating reports Marketing & Business Development Maintain an overall focus on enhancing the customer experience Hold open houses Create and prepare any newsletters, flyers and written summaries of available suites Communicate with prospective residents requiring information Help coordinate resident events (socials etc.) Assist Regional Coordinator of Marketing & Development where required REQUIRED SKILLS & EXPERIENCE Exceptional customer service skills Strong interpersonal skills Experience in sales Excellent written and oral communication skills Strong command of MS Office products: Word, Excel, PowerPoint Self starter with high degree of initiative, creativity and flexibility Experience with leasing apartments or selling condominiums an asset #RS This posting is for an existing vacant position. We thank all those who apply, but only those selected for an interview will be contacted. Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English. Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

The Leasing Agent is responsible for showing apartment suites to prospective residents, qualifying candidates, and completing lease agreements. They also manage marketing activities, resident events, and ensure high levels of customer service for both prospective and existing tenants.

Candidates should possess exceptional customer service and interpersonal skills with a strong command of MS Office products. Previous experience in leasing apartments or selling condominiums is considered an asset.

• Training programs • Career development • Holiday parties • Summer BBQs

• Customer servicePreferred
• Microsoft ExcelPreferred
• SalesPreferred
• Microsoft WordPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Interpersonal skills
• Communication skills
• Leasing
• Property management
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Lease agreements
• Marketing
• Business development
• Credit assessment
• Conflict resolution
• Self-Starter
• Lease Contracts
• Sales Prospecting
• Newsletters
• Angel Investing
• Deposit Accounts
• Business Development
• Management
• Customer Service
• Creativity
• English Language
• Property Management
• Selling Techniques
• Interpersonal Communications
• Microsoft Office
• Property Management Systems
• Real Estate
• Transaction Log
• Verbal Communication Skills

• Sales
• Customer Service & Support
• Administrative
• Management & Leadership
• Leasing Agent
• Leasing Consultant
• Real Estate Agents and Property Managers
• Real Estate Sales Agents

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week