Order Management & Billing Administrator

Job summary

The administrator will facilitate and coordinate customer orders from initial signing through to invoicing while ensuring compliance with company guidelines. They will also interface with logistics and supply teams to manage equipment deliveries and support sales personnel with order processing.

Job details

Order Management & Billing Administrator Bring your organizational strengths and communication skills to the printing sector for our client. This part-time opportunity offers a dynamic environment where you can collaborate with customers and different teams, contribute to effective operations, and play an active role in delivering a positive customer experience. What is in it for you: • Hourly salary of $26.44. • 12-month contract with the potential for permanent employment. • Part-time schedule of 20-25 hours per week, at 7.5 hours per day. • Possibility of additional hours during some weeks. • Weekday schedule from 8:00 am to 4:30 pm. • Training schedule of 5 days per week. • After training, schedule of 3 days per week, Monday, Wednesday, and Friday. • On-site position in Windsor, Ontario. Responsibilities: • Facilitate, coordinate, and administer customer orders from order signing through the initial invoicing of the contract. • Ensure orders signed by customers meet company guidelines and that initial invoices are accurate. • Support sales teams in submitting legally valid orders that meet company and customer requirements. • Ensure internal control requirements and revenue recognition rules are enforced. • Enter equipment orders into the computer system. • Interface with supply and logistics teams to ensure equipment order validity and availability. • Coordinate equipment and supply deliveries with external carriers to meet negotiated customer requirements. • Communicate with external customers, Sales, Customer Service, Equipment and Supply teams, Distribution Centers, Customer Administration, and external equipment delivery suppliers. • Provide process enquiry support to Sales and Services personnel, Customer Administration, and Head Office co-suppliers. • Assist with the management of various reports. • Manage invoice submissions and purchase order creation and review. • Support customer communication related to billing and invoices by email. • Establish customer satisfaction with each transaction. What you will need to succeed: Required qualifications • Bachelor’s degree. • Strong computer skills, including Windows and related applications. • Strong Microsoft Excel skills. Soft skills • Ability to manage multiple priorities simultaneously with a sense of urgency. • Excellent organizational skills and keen attention to detail. • Ability to learn quickly, retain information, and apply acquired knowledge. • Superior interpersonal and communication skills. • Self-starter attitude. • Ability to work independently in high-pressure situations. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

What you’ll do

The administrator will facilitate and coordinate customer orders from initial signing through to invoicing while ensuring compliance with company guidelines. They will also interface with logistics and supply teams to manage equipment deliveries and support sales personnel with order processing.

Requirements

Candidates must hold a bachelor's degree and possess strong computer skills, particularly in Microsoft Excel. The role requires excellent organizational abilities, attention to detail, and the capacity to manage multiple priorities in a fast-paced environment.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Reporting · Preferred
• Windows · Preferred
• Data entry · Preferred
• Billing · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Order management
• Billing
• Invoicing
• Microsoft Excel
• Windows
• Data entry
• Logistics coordination
• Customer service
• Communication
• Organizational skills
• Attention to detail
• Time management
• Problem solving
• Interpersonal skills
• Reporting
• Order Management
• Self-Starter
• Organizational Skills
• System Interface Management
• Quick Learning
• Internal Controls
• Customer Service
• Computer Literacy
• Customer Communications Management
• Sales
• Operations
• Order Management Systems
• Revenue Recognition
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Logistics
• Finance & Accounting
• Sales
• Order Management Administrator
• Billing Specialist (General)
• Accounting and Bookkeeping Clerks
• Billing and Posting Clerks

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