retail store supervisor
The supervisor is responsible for overseeing staff, managing sales duties, and coordinating the training and scheduling of workers. Key tasks include managing inventory, authorizing payments, and resolving customer complaints to ensure smooth store operations.
- On-site
- Victoria, BC
- Posted May 12, 2026
- Apply by Sep 13, 2026
- 1 position
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Job summary
Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Authorize payments by cheque Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Benefits Health benefits Dental plan Financial benefits Bonus Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth
What you’ll do
The supervisor is responsible for overseeing staff, managing sales duties, and coordinating the training and scheduling of workers. Key tasks include managing inventory, authorizing payments, and resolving customer complaints to ensure smooth store operations.
Requirements
Candidates must have a secondary school graduation certificate or equivalent experience. A minimum of 1 year to less than 2 years of relevant experience is required.
Benefits
• Health benefits • Dental plan • Bonus
Listed skills
- Inventory managementPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Staff Supervision
- Staff Training
- Payment Authorization
- Merchandise Ordering
- Scheduling
- Sales Reporting
- Customer Complaint Resolution
- Inventory Management
- Cash Management
Job areas
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Apply by
- Sep 13, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level