General Manager

Job summary

The General Manager is responsible for leading restaurant operations by driving a culture of excellence in culinary, beverage, and service standards. They must ensure consistent delivery of financial goals and guest satisfaction through effective team leadership and process management.

Job details

Overview Responsible for leading restaurant operations through a team of managers and crew; demonstrates leadership by living Red Lobster's principles, driving a culture of operational excellence with a focus on culinary, beverage, and service excellence and creating an over-the-top crew experience. Successful performance is measured through consistent delivery of balanced results from the perspective of guest, employee, process excellence, and financial goals. This ultimately leads to sustainable growth in sales and profits achieved through people, personal, business, and results leadership. Key Qualifications Must be at least 21 years of age 5+ years management experience in restaurant, hotel, retail, or general business required 3+ years consistent achievement of highly distinguished business results as a Restaurant Manager preferred Demonstrated excellence in Service & Culinary Manager positions required Proven leadership and performance record of success as a casual dining/full service Restaurant Manager required (external candidates) Food Handlers Certificate, local and provincial certifications, or the ability to obtain required Proficiency communicating (verbally and in writing) in English required Bachelor’s degree preferred Why You Want to Work Here We offer competitive base salary and weekly pay Quarterly bonus eligibility Immediate eligibility for benefits including medical, dental and vision Life insurance, short-term disability and long-term disability RRSP retirement savings plan with company match Paid vacation and dining discounts Opportunities – we train and provide career opportunities so you can advance and grow Pay Range CAD $75,400.00 - CAD $87,500.00 /Yr.

What you’ll do

The General Manager is responsible for leading restaurant operations by driving a culture of excellence in culinary, beverage, and service standards. They must ensure consistent delivery of financial goals and guest satisfaction through effective team leadership and process management.

Requirements

Candidates must have at least 5 years of management experience in restaurant, hotel, or retail environments. A Bachelor's degree is preferred, and proficiency in English is required along with the ability to obtain necessary food handling certifications.

Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • RRSP retirement savings plan • Company match • Paid vacation • Dining discounts • Quarterly bonus

Listed skills

• Customer service · Preferred
• Operational Excellence · Preferred
• Leadership · Preferred
• Communication · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant management
• Leadership
• Operational excellence
• Culinary management
• Service excellence
• Financial management
• Team leadership
• Staff training
• Customer service
• Business results
• Communication
• Business Results
• Management
• English Language
• Sales
• Operational Excellence
• Restaurant Operation
• Writing

Job areas

• Management & Leadership
• Hospitality
• Food & Beverage
• General Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers