Assistant Store Manager - Yonge Eglinton Centre

Job summary

Support the Store Manager with daily operations, team coaching, customer experience, sales performance, inventory, compliance, and visual merchandising. Help plan floor coverage, develop employees, support omnichannel initiatives, and foster a collaborative, high-performing store culture.

Job details

Company Description With a strong online presence and more than 200 stores across the country, Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall. As Reitmans celebrates its 100th anniversary, the proudly Canadian retailer continues its long-standing mission to empower and inspire women through inclusive, accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at Reitmans. RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons. Job Description Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience. Key Responsibilities Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate. Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks. Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth. Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes. Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills. Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability. Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement. Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code. Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations. Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience. Qualifications 2+ years of experience in team management or supervision in a retail or customer-focused environment. Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards. Strong skills in organization, planning, and prioritization. Ability to maintain a high level of performance and quality under pressure. Proven ability to lead a team toward achieving objectives. Solid skills in driving strong sales performance. Excellent ability to manage multiple tasks simultaneously in a dynamic environment. Passion for fashion: good sense of style and solid knowledge of fashion trends. Proficient in POS, ERP, ATS systems and Microsoft Office Suite Flexible availability; able to work evenings, weekends and holidays. Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet). High school diploma required. Additional Information What Sets Us Apart Salary: $47,800 - $56,200 (rate may be greater based on relevant experience) Exclusive Benefits: Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance Well-Being First: Access a comprehensive benefits program designed to take care of you Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance! Career Advancement*: Opportunities for professional growth and career development Tuition Reimbursement*: Invest in your future with financial support for your education Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons) Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn! *Certain conditions apply Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience. The use of Artificial Intelligence may be used for candidate screening purposes. We thank all applicants. Only selected candidates will be contacted. Business Type: Store - Reitmans Department ID: 0412 - Yonge Eglinton Ctr-RE Job Type: Replacement Status: Permanent

What you’ll do

Support the Store Manager with daily operations, team coaching, customer experience, sales performance, inventory, compliance, and visual merchandising. Help plan floor coverage, develop employees, support omnichannel initiatives, and foster a collaborative, high-performing store culture.

Requirements

Requires at least two years of team management or supervisory experience in retail or a customer-focused environment, strong leadership and customer service abilities, and a passion for fashion. A high school diploma, proficiency with POS, ERP, ATS, and Microsoft Office systems, flexible availability, and the ability to meet the stated physical demands are also required.

Benefits

• Paid Time Off
• Sick Days
• Flexible Days
• Vacation
• Comprehensive Benefits Program
• Monthly Bonus
• Career Advancement Opportunities
• Tuition Reimbursement
• Employee Discounts
• Referral Rewards

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Microsoft Office · Preferred
• Prioritization · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Team Coaching
• Customer Service
• Sales Performance
• KPI Monitoring
• Hiring and Onboarding
• Training and Development
• Inventory Management
• Visual Merchandising
• Problem-Solving
• Organization
• Time Management
• Prioritization
• Scheduling
• Omnichannel Retail
• Microsoft Office
• Time Off Management
• Professional Networking
• Service Standards
• Planning
• Fashion Knowledge
• Adaptability
• Continuous Improvement Process
• Employee Engagement
• Performance Management
• Sales
• Leadership
• Problem Solving
• Key Performance Indicators (KPIs)
• Merchandising
• Multitasking
• Employee Onboarding
• Operations
• Coaching
• Succession Planning
• Team Management
• Teamwork

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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