contact centre agent - customer service
On-site · Scarborough
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Perform general office duties. Receive and log complaints. Answer clients' inquiries and provide information. Type of product: Jewellery. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Electronic mail. Security and safety: B…