Front Counter Equipment Rental Representative (Rentco's Tool Shed)

Job summary

The representative is responsible for assisting customers with equipment rentals and purchases while maintaining product knowledge and store organization. They also handle administrative tasks such as preparing invoices, creating work orders, and verifying incoming shipments.

Job details

Rentco's Tool Shed (a division of Rentco Equipment Ltd.) is a local company that has been servicing Grande Prairie and the Peace Country for over 60 years. They provide the tools and equipment to complete home-owner repairs and maintenance. Rentco's Tool Shed is also a "go-to" place in Grande Prairie for event rentals, permanent holiday lighting, and Stihl and Husqvarna tools. We are currently hiring a full-time Front Counter Equipment Rental Representative. As the Front Counter Equipment Rental Representative, you are responsible for: Assisting customers in-store and over the phone by providing information about our equipment and stock Processing customer rentals and purchases Maintaining a high level of product and service knowledge Participating in merchandizing and promotional activities Preparing detailed invoices and customer statements Creating work orders for damaged or deficient equipment Verifying received shipments by checking order against shipping documents and notify Manager of any discrepancies and omissions Keeping shelf selection areas stocked and clean and orderly You have the following skills and abilities: Previous experience in the retail industry or proven knowledge of yard and home maintenance equipment Ability to work Monday to Friday from either 8-5 or 9-6 and on a Saturday rotation with increased hours, including Sundays during the spring and summer Excellent customer skills Excellent time management and problem-solving skills Intermediate computer skills, including programs Microsoft Excel and Outlook, and the ability to learn our internal software Rentco’s Tool Shed offers: Competitive wages (This position pays $20.00-$22.00/hr.) Comprehensive benefits RRSP/DPSP program Stable, year-round employment Employee discount & free rentals Promote from within policy Employee referral bonus Fantastic team to work with Monthly cake days to celebrate birthdays and work anniversaries

What you’ll do

The representative is responsible for assisting customers with equipment rentals and purchases while maintaining product knowledge and store organization. They also handle administrative tasks such as preparing invoices, creating work orders, and verifying incoming shipments.

Requirements

Candidates should have previous retail experience or knowledge of home maintenance equipment. Proficiency in Microsoft Office programs and the ability to work a flexible schedule including weekends is required.

Benefits

• Competitive wages • Comprehensive benefits • RRSP/DPSP program • Stable, year-round employment • Employee discount • Free rentals • Promote from within policy • Employee referral bonus • Monthly cake days

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Microsoft Excel · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Retail operations · Preferred
• invoicing · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail operations
• Equipment knowledge
• Time management
• Problem-solving
• Microsoft Excel
• Microsoft Outlook
• Inventory management
• Invoicing
• Merchandising
• Communication skills
• Shipping Documents
• Computer Literacy
• Problem Solving
• Time Management

Job areas

• Retail
• Customer Service & Support
• Administrative
• Trades
• Front Counter Representative
• Rental Clerk
• Sales Workers Not Elsewhere Classified
• Counter and Rental Clerks