Temporary Parts Technician

Job summary

The Parts Technician is responsible for assisting customers with parts inquiries, processing sales, and maintaining accurate inventory levels. They also support service technicians by supplying parts and ensuring the department remains organized and well-stocked.

Job details

Rentco Equipment Ltd. is a locally owned company with over 60 years of experience serving the Peace Country. Known for our reliable equipment and exceptional service, we support oilfield, construction, and homeowner clients across the region. Our reputation was built on having long-term staff who provide excellent customer service, having a well-stocked inventory of parts, sales, and rental equipment, and by hiring those who are friendly, knowledgeable, honest, and who enjoy working as part of a team. We are hiring a temporary, full-time Parts Technician to work at our Grande Prairie Head Office until the end of February 2027. As the Parts Technician, you are responsible for: Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures Supplying service technicians with parts ordered through parts requisition forms Verifying received shipments by checking order against shipping documents Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager Maintaining a high level of product and service knowledge through dealer specific training, such as, but not limited to Bobcat, Husqvarna, Stihl, Honda, etc. Keeping parts department stocked and orderly by maintaining min and max levels Acting as a Counter Sales Representative when required including working on the front counter on a Saturday rotation You have the following education, training, and skills: Journeyman/Journeyperson Parts Technician (preferred), or equivalent demonstrated experience Intermediate computer skills with proficiency using the Microsoft Office suite and Windows Excellent attention to detail, organization, problem-solving, and time management skills Excellent written and verbal communication skills Ablity to build and maintain lasting relationships with customers Ablity to perform basic mathematical calculations Ablity to lift up to 50 lbs. Rentco Equipment offers: Competitive wages (This position pays $40.20/hr. for a Journeyperson Parts Technician and $39.20/hr. for those with equivalent experience) Promote from within policy Employee referral bonus Fantastic team to work with Monthly cake days to celebrate birthdays and work anniversaries

What you’ll do

The Parts Technician is responsible for assisting customers with parts inquiries, processing sales, and maintaining accurate inventory levels. They also support service technicians by supplying parts and ensuring the department remains organized and well-stocked.

Requirements

Candidates should ideally hold a Journeyman Parts Technician certification or possess equivalent demonstrated experience. Proficiency in Microsoft Office and strong organizational and communication skills are required for this role.

Benefits

• Competitive wages • Promote from within policy • Employee referral bonus • Fantastic team • Monthly cake days

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts management
• Customer service
• Inventory control
• Point of rental software
• Microsoft office
• Technical knowledge
• Communication
• Problem-solving
• Time management
• Mathematical calculations
• Attention to detail
• Organization
• Shipping verification
• Counter sales
• Shipping Documents
• Customer Service
• Computer Literacy
• Sales
• General Mathematics
• Problem Solving
• Microsoft Office
• Time Management
• Verbal Communication Skills
• Detail Oriented
• Honesty

Job areas

• Trades
• Customer Service & Support
• Retail
• Logistics
• Construction
• Parts Technician
• Parts Clerk
• Shop Sales Assistants
• Parts Salespersons