Do Not Apply -Inside Sales Associate II

Job summary

The Inside Sales Associate will grow customer accounts by increasing revenue, order size, and profit margins while identifying new business opportunities. They are responsible for managing existing accounts, conducting outbound calls, and providing exceptional customer service to build long-term partnerships.

Job details

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships. JOB DUTIES: Grow Customer Accounts for Profit * Meet performance targets by growing revenue and increasing the margin of assigned accounts. * Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage. * Increase customer base by adding new customers * Identify opportunities and convert customer purchases from competition * Manage all existing accounts through steady communication using Customer Database * Make Outbound Calls and reach a minimum number of calls every day to present leads. Build Customer Relationship * Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers. * Educate customers about new products and product lines by keeping abreast of new developments in the industry. * Maintain and update customer interactions in the tracking system Demonstrate Product Knowledge * Apply knowledge of products and/or services and sell it to customers * Explain features and advantages to customers in entire non-technical terms * Stay up to date on new offerings, technology trends through Industry News, and various other sources. Create Brand Value - Promote ADI * Leverage ADI Resources, Services, and Programs to educate customers * Provide exceptional shopping experience in-store, by phone, and online. * Provide support to other duties as assigned YOU MUST HAVE: * 1 year of Sales Experience * Excellent verbal and written communication skills * Computer literacy skills – Basic Knowledge to Operate Microsoft Office * Desire to be in a Sales role and be accountable for Sales Revenue WE VALUE: * Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills * Knowledge of Customer Relationship Management Tools * Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets * Prior distribution experience * Excellent Negotiation Skills * Ability to work as part of a team and autonomously * Highly competitive Sales Skills with a desire to contribute to a winning team/organization Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com [http://www.resideo.com/]. You can find out more about how the talent community works here: Resideo Talent Community Terms [https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo-Talent_Community_Terms.pdf]. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 [https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a#xd_co_f=OWNkNTdhMTgtZTRhYS00MTY1LThiY2MtMjgwZDY5YzYwOTA5~] describes in more detail how we process your personal data and how you can exercise your personal data rights. If a disability prevents you from applying for a job through our website, request assistance here. [careers@resideo.com]

What you’ll do

The Inside Sales Associate will grow customer accounts by increasing revenue, order size, and profit margins while identifying new business opportunities. They are responsible for managing existing accounts, conducting outbound calls, and providing exceptional customer service to build long-term partnerships.

Requirements

Candidates must have at least one year of sales experience, strong verbal and written communication skills, and basic computer literacy in Microsoft Office. A desire to work in a sales role with accountability for revenue targets is essential.

Listed skills

• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Account Management · Preferred
• Product Knowledge · Preferred
• Customer service · Preferred
• Relationship Building · Preferred
• Problem solving · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Relationship Management
• Negotiation
• Communication
• Microsoft Office
• Account Management
• Revenue Growth
• Product Knowledge
• Customer Service
• Outbound Calling
• Lead Generation
• Market Analysis
• Relationship Building
• Problem Solving
• Time Management
• Inside Sales
• Outbound Calls
• Supply Chain
• Competitive Sales
• Computer Literacy
• Customer Data Management
• Marketing
• Innovation
• Market Share
• Software Product Management

Job areas

• Sales
• Customer Service & Support
• Retail
• Manufacturing
• Inside Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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