Opens an external site
- Employment type
- Full-time, Part-time, Casual
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Assess patients’ sleep health needs, develop personalized therapy plans, set up and support CPAP equipment, and provide compassionate patient education and follow-up. Coordinate care with physicians, assist with insurance and funding, maintain accurate EMR records, and support clinic operations and product sales.
Job details
📍 Location: Richmond, BC | In-Clinic Role At Resolve Sleep Health, we believe better sleep leads to better days. Our team is passionate about helping Canadians across the country get the care they need to sleep well and feel their best. As we continue to grow, we're honoured to have been named one of The Globe and Mail's Report on Business Top Growing Companies for 2026. As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing. We are currently seeking a Clinician, RN, LPN, RRT, RPSGT or RPN to join our team in Richmond, BC. This is a permanent Full-time position; part-time and casual candidates will also be considered. Monday, Friday, and Saturday availability is preferred, though flexibility is available. As a Clinician, you’ll combine your clinical expertise with your passion for patient care. You’ll assess and manage sleep-related concerns, deliver personalized treatment plans, and support patients in their journey toward healthier living. What you’ll be doing: * Working directly with patients to assess sleep health needs and develop personalized therapy plans * Setting up and supporting CPAP equipment and providing patient education in a professional and compassionate manner, with friendly, high-quality service standards * Collaborating with physicians and other care providers to ensure effective, coordinated care * Supporting therapy adherence, preventative maintenance support and patient outcomes through regular follow-ups * Assisting patients with insurance claims and funding navigation * Documenting patient interactions in EMRs and maintaining accurate records * Supporting clinic operations and driving sleep health-related product sales * Acting as role model and ambassador to the company by living our shared Resolve Sleep Health values. What you bring: * RRT, LPN, RN, CPSGT, or RPSGT designations are preferred. New graduates welcome! * A patient-first mindset and strong communication skills * Comfortable balancing clinical care and retail sales, bonus points for experience in retail sales * Ability to adapt, prioritize, and work collaboratively within a team * Experience with sleep therapies, CPAP therapy and virtual care is a strong asset * Fluency in Mandarin and/or Cantonese is required; proficiency in both languages is strongly preferred. * Comfort with technology (Microsoft Office, EMR, virtual care tools) * Full training provided Why you’ll love working here: We know our people are the key to our success, so we invest in making Resolve a great place to work, with: * Competitive pay * RRSP's * Health & Dental Benefits * Employee Family Assistance Program * Wellness + vacation hours * Employee discounts on products/services * Professional development & license fee reimbursement * A supportive, passionate, and fun team culture This is more than a job — it’s a chance to make a real difference. Learn more about us at www.resolvesleep.com [http://www.resolvesleep.com/]. Click on Apply to submit your application. Compensation is competitive and commensurate with experience and professional designation. We offer a comprehensive benefits package and opportunities for professional growth and development. We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process. We thank all candidates for their interest; however, only those selected for an interview will be contacted.
What you’ll do
Assess patients’ sleep health needs, develop personalized therapy plans, set up and support CPAP equipment, and provide compassionate patient education and follow-up. Coordinate care with physicians, assist with insurance and funding, maintain accurate EMR records, and support clinic operations and product sales.
Requirements
An RRT, LPN, RN, CPSGT, or RPSGT designation is preferred, and new graduates are welcome. Candidates need a patient-first approach, strong communication and teamwork skills, comfort with clinical care and retail sales, technology proficiency, and fluency in Mandarin and/or Cantonese; sleep therapy, CPAP, and virtual care experience are assets.
Benefits
- Competitive Pay
- RRSP
- Health And Dental Benefits
- Employee Family Assistance Program
- Wellness And Vacation Hours
- Employee Discounts On Products And Services
- Professional Development
- License Fee Reimbursement
Listed skills
- Teamwork · Preferred
- Communication · Preferred
- Microsoft Office · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Patient Assessment
- Sleep Health Care
- CPAP Setup And Support
- Patient Education
- Personalized Treatment Planning
- Care Coordination
- Therapy Adherence Support
- Patient Follow-Up
- Insurance Claims Assistance
- EMR Documentation
- Clinic Operations
- Retail Sales
- Communication
- Teamwork
- Microsoft Office
- Virtual Care
- Patient Assistance
- Workplace Inclusivity
- Treatment Planning
- Service Standards
- Compassion
- Positive Airway Pressure (CPAP/BiPAP)
- Cantonese Chinese
- Mandarin Chinese
- Integrated Care
- Electronic Medical Record
- Sales
- Innovation
- Licensed Practical Nurse (LPN)
- Operations
- Patient Education And Counseling
- Registered Polysomnographic Technologist
- Registered Respiratory Therapist (RRT)
- Balancing (Ledger/Billing)
- Registered Practical Nurse
Job areas
- Healthcare
- Sales
- Customer Service & Support
- Retail
- Registered Polysomnographic Technologist
- Licensed Practical / Vocational Nurse
- Nursing Associate Professionals
- Licensed Practical and Licensed Vocational Nurses
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