Patient Care Coordinator

Dartmouth, NS
On-site
Posted Oct 20, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

Provide personalized support to clients seeking sleep solutions and help match them with products and services suited to their needs. Deliver compassionate, exceptional service while maintaining patient confidentiality and collaborating with the team.

Job details

At Resolve Sleep Health, we believe that better sleep can make a real difference in people’s lives. Every day, we help Canadians from coast to coast wake up feeling healthier, happier, and more energized. It's work we're incredibly proud of, and it's one of the reasons Resolve was recognized by The Globe and Mail's Report on Business as one of Canada's Top Growing Companies for 2026. We are dedicated to transforming the way Canadians sleep to improve their quality of life. Our mission is simple: provide customized sleep solutions tailored to each client's needs. With a commitment to ongoing training and expertise, our team ensures clients have access to cutting-edge sleep technology and personalized care. We take pride in our supportive work environment that values teamwork, exceptional service, and the use of best-in-class products. If you're passionate about sleep and ready to make a meaningful impact, join us at Sleep Therapeutics and help us create a nation of better sleepers Job Type: Full-time in clinic role Ability to commute/relocate: Dartmouth Clinic - 50 Tacoma Dr, Dartmouth NS B2W 3E6 [https://www.bing.com/ck/a?!&&p=b362e9c5de19e77a65f34625806bb36696aa41bd26af12c457dba7fdcb5e43c4JmltdHM9MTc4MTY1NDQwMA&ptn=3&ver=2&hsh=4&fclid=19469138-1796-6745-2a0a-86281664665e&u=a1L21hcHM_Jm1lcGk9MH5-RW1iZWRkZWR-QWRkcmVzc19MaW5rJnR5PTE4JnE9U2xlZXAlMjBUaGVyYXBldXRpY3Mmc3M9eXBpZC5ZTjJCMEM5MUVCNzIzOUFEMjMmcHBvaXM9NDQuNjgwMTYwNTIyNDYwOTRfLTYzLjUzOTU4NTExMzUyNTM5X1NsZWVwJTIwVGhlcmFwZXV0aWNzX1lOMkIwQzkxRUI3MjM5QUQyM34mY3A9NDQuNjgwMTYxfi02My41Mzk1ODUmdj0yJnNWPTEmRk9STT1NUFNSUEw&ntb=1] Perks & Benefits * Competitive salary * Comprehensive health benefits (including vision & dental) * RRSP * Employee assistance program * Paid Wellness days * Paid Vacation days The ideal candidate will have the following skills * An inherent ability to build quick and earnest rapport with customers. * A high level of confidence in identifying the client's needs and acting accordingly * Ability to quickly learn new software programs and other technologies * Strong awareness of patient confidentiality. * Team collaboration Note: A combination of education and experience outside the standards below may also be considered. * High school diploma * Medical Office Administration (Preferred) * Strong computer skills (e.g., MS Office, G-Suite) * Minimum of 2 years of administrative or customer service experience __________________________________________________________________________________________________ Sleep Therapeutics Ltd. embodies a culture of respect, compassion, and inclusivity, fostering a harmonious and welcoming work environment. We firmly uphold our commitment to accessibility, diversity, and the principles of equal opportunity. Our company recognizes and acknowledges that individuals may require accommodations throughout the recruitment process, provided they meet the qualifications for the position. Applicants are kindly requested to disclose any accommodation needs upon initial contact. At Sleep Therapeutics Ltd., we take great pride in our status as a diverse and equitable employer that upholds the principles of equal opportunity. Our hiring practices strictly adhere to non-discrimination policies, ensuring no individual is subjected to bias or prejudice based on race, colour, religion, sex, national origin, age, sexual orientation, disability, or any other legally protected characteristic. Our selection decisions are made solely on the basis of job-related factors, promoting fairness and objectivity in our recruitment process.

What you’ll do

Requirements

A high school diploma is required, and Medical Office Administration is preferred; equivalent combinations of education and experience may also be considered. Candidates should have at least two years of administrative or customer service experience, strong computer skills, the ability to build rapport and identify client needs, and a strong awareness of patient confidentiality.