Patrol Dispatcher - Winter (Seasonal)

Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Patrol Dispatcher at Fernie Alpine Resort. Reporting to the Patrol Director, the ideal candidate will possess professionalism, strong communication skills and a thorough understanding of smart guest relations. Come join our team and enjoy perks such as discounts on lodging and lessons, endless ski/snowboard/hiking/biking privileges, employee events, food and beverage discounts, and much, much more! You Will Know and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook Know and follow all safe work procedures included in the Safety Management Program Ensure a safe, comfortable and friendly atmosphere for both guests and staff Assist and up sell guests at every opportunity Coordinate base area support for mountain operations and base operations Provide radio communications for resort Provide first aid in base area first aid room for staff and guests Keep records with diligence Deploy on hill resources in case of emergencies, accidents and incidents Administer duties including inventories and ordering of supplies, technical office support and maintain a professional first aid room Know and comply with all expectations of the Injury Management/Return-to-Work Programs Perform other tasks and duties that are applicable You Have Occupational First Aid Level 3 Experience with radio and phone communication Proficient computer skills on Office programs such as Word, Excel and Google Strong organizational and problem-solving skills, ability to manage multiple priorities Team player able to complete assigned tasks unsupervised The ability to perform with confidence under stressful conditions/situations Excellent communication and interpersonal skills Knowledge of ski area an asset Please note that this is a full-time, winter seasonal position from mid-fall to mid-spring. Set days of employment cannot be guaranteed. Schedules will be set as per business level needs. Compensation And Benefits Competitive wage: $22.50 per/hour Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets (for full-time staff) and discounted friends & family tickets Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation. Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program Join a fun and passionate team to share RCR mountain adventures with Whether it’s the mountain culture, historic downtown Fernie, or just a love for skiing and boarding, Fernie Alpine Resort is the place to be. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Resorts of the Canadian Rockies; however, only those candidates selected for an interview will be contacted. If you are interested in the position, please apply online with your resume and cover letter. Experience the Ultimate.

Coordinate base area support for mountain operations and provide radio communications for the resort. Deliver first aid services, maintain medical room supplies, and deploy resources during emergencies or accidents.

Candidates must hold an Occupational First Aid Level 3 certification and possess strong communication and computer skills. The role requires the ability to manage multiple priorities and perform confidently under stressful conditions.

• Free season pass • Discounts on lodging • Discounts on lessons • Ski/snowboard/hiking/biking privileges • Employee events • Food and beverage discounts • Reciprocal resort tickets • Discounted friends and family tickets • Retail discounts • Hotel accommodation discounts

Identified from the job description. Confirm important requirements above.

• Occupational First Aid Level 3
• Radio communication
• Phone communication
• Microsoft Word
• Microsoft Excel
• Google Workspace
• Organizational skills
• Problem-solving
• Multi-tasking
• Teamwork
• Stress management
• Interpersonal skills
• Guest relations
• Inventory management
• Technical office support

• Sports & Recreation
• Security & Safety
• Hospitality
• Customer Service & Support
• Administrative

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Aug 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable