Rental Technician

Job summary

The Rental Technician is responsible for fitting guests with appropriate ski and snowboard equipment while ensuring a welcoming and safe shop environment. They also manage cash transactions, maintain shop cleanliness, and perform regular equipment inventory.

Job details

Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Rental Shop Technician at Fernie Alpine Resort. You find yourself when you step into the shop each morning. You have a passion and knowledge for the new industry trends and ski and snowboard styles. Ensuring each guest is fitted with the best possible option for their skill set is a top priority. The ideal candidate will have strong customer service skills, cash handling and computer experience and will be a team player. Come join our team and enjoy perks such as discounts on lodging and lessons, endless ski/snowboard privileges, employee events, food and beverage discounts, and much much more! You Will Ensure a safe, comfortable and friendly atmosphere for both guests and staff Make sure each guest who comes into the rental shop is made to feel welcome and appreciated Knowledgeable in all departments and products that the rental shop has to offer (i.e. skis, snowboards, snowblades, telemark skis, snowshoes etc.) Fitting the guest to the best of your ability with the equipment they desire as to ensure their experience is a positive one. Use of a cash till, taking payment and being self sufficient using the rental computer program ‘Sports Rental’ Being knowledgeable in different types of payments and how to appropriately process them (Credit Card, Debit, vouchers, and promotions etc.) Cashing out of one or more tills at the end of the day Keeping the Rental Shop tidy, organized and clean including designated staff areas Completing equipment inventory on a regular basis Know and adhere to the policies, rules and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook Know and follow all safe work procedures included in the Safety Management Program Know and comply with all expectations of the Injury Management/Return-to-Work Programs To perform other tasks and duties that are applicable You Have Experience in a guest service environment Cash Control skills General computer literacy (knowledge of ‘Sports Rental’ program an asset) Compensation And Benefits Competitive wage: $18.50/hour Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation. Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program Join a fun and passionate team to share RCR mountain adventures with! Whether it’s the mountain culture, historic downtown Fernie, or just a love for skiing or boarding, Fernie Alpine Resort is the place to be. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in the position, please apply online with your resume and cover letter. Experience the Ultimate.

What you’ll do

The Rental Technician is responsible for fitting guests with appropriate ski and snowboard equipment while ensuring a welcoming and safe shop environment. They also manage cash transactions, maintain shop cleanliness, and perform regular equipment inventory.

Requirements

The ideal candidate should have experience in a guest service environment, strong cash handling skills, and general computer literacy. Knowledge of ski and snowboard industry trends and equipment is highly valued for this role.

Benefits

• Free season pass • Mountain access perks • Reciprocal resort tickets • Discounted friends and family tickets • Food and beverage discounts • Lodging discounts • Retail discounts • Employee events • Employee recognition program

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Safety Compliance · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• Computer literacy
• Ski equipment knowledge
• Snowboard equipment knowledge
• Inventory management
• Point of sale systems
• Teamwork
• Safety compliance
• Communication

Job areas

• Hospitality
• Retail
• Customer Service & Support
• Sports & Recreation