Security Guard

Job summary

Patrol designated areas, monitor premises, deter theft, enforce site policies, and respond calmly and professionally to security incidents. Assist customers, staff, and visitors, document incidents, and coordinate with management or law enforcement when necessary.

Job details

Company Description Retail Loss Prevention & Security Services Ltd. is a locally owned and operated security company based in Thunder Bay, Ontario. The organization is registered and licensed by the Government of Ontario’s Ministry of Private Security & Investigative Services, ensuring compliance with provincial regulations and industry standards. The company provides loss prevention and security services to a wide range of clients in Thunder Bay and the surrounding areas. Team members work closely with local businesses and organizations to help safeguard people, property, and assets. Role Description This full-time, on-site Security Guard role is located in Timmins, ON. The Security Guard is responsible for monitoring premises, deterring theft, and responding to security incidents in a professional and calm manner. Daily tasks include patrolling designated areas, observing and reporting suspicious activity, enforcing site policies, and supporting incident documentation. The role also involves assisting customers, staff, and visitors, providing clear information, and maintaining a visible security presence to promote safety. The Security Guard works closely with management and law enforcement when necessary, following company protocols and legal requirements. Qualifications Strong interpersonal skills and the ability to communicate clearly and respectfully with customers, staff, and visitors. Experience or training in physical security, including patrolling, access control, and incident response. Knowledge of private security and personnel security practices, including confidentiality and professionalism. Customer service skills to support a welcoming environment while maintaining firm but fair security standards. Valid Ontario Security Guard License and adherence to Ministry of Private Security & Investigative Services regulations. Ability to remain alert, make sound decisions under pressure, and write clear incident reports. Willingness to work flexible hours, including evenings, weekends, and holidays as needed. Reliable transportation to the Timmins, ON worksite and the ability to stand and walk for extended periods.

What you’ll do

Patrol designated areas, monitor premises, deter theft, enforce site policies, and respond calmly and professionally to security incidents. Assist customers, staff, and visitors, document incidents, and coordinate with management or law enforcement when necessary.

Requirements

Requires a valid Ontario Security Guard License, knowledge or training in physical security, and strong communication and customer service skills. Candidates must remain alert, make sound decisions under pressure, write clear reports, work flexible hours, have reliable transportation to the Timmins worksite, and be able to stand and walk for extended periods.

Listed skills

• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patrolling
• Access Control
• Incident Response
• Loss Prevention
• Observation
• Incident Reporting
• Customer Service
• Communication
• Conflict Management
• Decision-Making Under Pressure
• Confidentiality
• Professionalism
• Policy Enforcement
• Situational Awareness

Job areas

• Security & Safety
• Retail
• Customer Service & Support