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ReturnPro

Verified Job Source

Solving returns for retailers, brands, and marketplace sellers through SAAS, Supply Chain, and ReCommerce.

Aventura, Florida

Technology, Information and Internet
201–500 people

About

At ReturnPro, we help retailers, brands, and 3P sellers turn returns into opportunity. Since 2008, we’ve been redefining what happens after the purchase, making the returns process smarter, more sustainable, and more profitable. Our Full-Lifecycle Returns Management approach covers every step of the post-purchase journey - from the software that powers return initiation and decisioning to the specialized supply chain services that bring products back to life and back to market. What We Do Returns SaaS Platform: Our intelligent returns platform automates decision-making with data-driven logic, simplifying complex workflows and integrating seamlessly across the entire retail ecosystem—from order management to reCommerce marketplaces. Supply Chain Services: Across 2.8 million square feet of specialized facilities, our teams handle everything from data wiping and refurbishment to repackaging and testing—ensuring each product is ready for resale and value recovery. ReCommerce Services: We manage the full reCommerce process for overstock and distressed inventory, maximizing recovery value while minimizing waste. The ReturnPro Impact 100M+ pounds of goods saved from landfills 16M+ units refurbished, repackaged, and resold 2.8M sq. ft. of operational excellence across North America Why Leading Retailers Choose ReturnPro * Boost revenue by saving the sale, promoting repeat business, and turning returns into profit. * Enhance customer satisfaction through a seamless, transparent post-purchase experience. * Drive operational efficiency by improving visibility and resource utilization. * Achieve sustainability goals by extending product lifecycles and reducing waste. At ReturnPro, we combine technology, data, and human expertise and care to help the world’s top retailers, brands and marketplace sellers recover more, waste less, and build a smarter, circular future for retail. Learn more: returnpro.com

Open positions

General Manager

On-site · Calgary

The General Manager will lead the end-to-end launch of a new facility in Calgary, including team recruitment, site setup, and establishing operational standards. They will own the site's P&L, drive performance metrics, and manage client relationships to ensure profitability and efficiency.

General Manager

On-site · Bolton

The General Manager is responsible for the end-to-end execution of a reverse logistics facility, overseeing safety, profitability, and productivity. This includes managing the site P&L, leading a large team of associates, and maintaining strong client partnerships to drive growth.

Supervisor, Production

On-site · Bolton

Manage teammates in a logistics and assembly environment to ensure productivity, safety, and quality standards are met. Oversee daily warehouse activities including receiving, stocking, inventory control, and shipping operations.

Customer Success Manager

On-site · Brantford

The Account Manager serves as the primary point of contact for clients, managing relationships and ensuring consistent communication across all touchpoints. They are responsible for overseeing operational performance, driving revenue growth, and ensuring service benchmarks are met within the supply chain and fulfillment channels.