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Inside Sales Representative

  • AB
  • On-site
  • Posted Oct 8, 2026
  • 1 position

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Posting language
English
Working hours
40 hours per week
Seniority
Associate

Job summary

Serve customers by phone and email, process orders, inquiries, and quotations, and provide consistently high-quality service. Confirm product availability, suggest alternatives, follow up on quotations, make outbound calls to generate business, and assist customers with e-commerce inquiries.

Job details

Company Description Join Rexel: A Global Leader in Electrical Distribution Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future. Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley. For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. Job Description As an Inside Sales Representative based in Edmonton, AB your essential duties will be to: Directly service customers via phone & email on a daily basis. Process orders, inquiries & quotations every day. Consistently achieve a high level of customer service. Confirm stock availability and suggest alternatives as required. Make follow-up calls to customers on all quotations. Make at least four (4) outbound calls per day to various customers to solicit additional business. Assist customers with any inquiries regarding e-commerce. Qualifications A minimum of two years of inside sales or customer service experience. Proven ability to communicate effectively and build customer relationships. Strong multitasking and time management skills. Be computer literate. AS400 experience would be an asset. Electrical apprenticeship experience is considered an advantage. Product knowledge of the electrical business is a must. Team Player. Additional Information What We Offer: Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges. We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you. Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills. What Is Next? If this position aligns with your career goals, click "Apply" to submit your application. We thank all candidates for their interest; however, only those selected for interviews will be contacted. For additional career opportunities, please visit www.rexel.ca.

What you’ll do

Serve customers by phone and email, process orders, inquiries, and quotations, and provide consistently high-quality service. Confirm product availability, suggest alternatives, follow up on quotations, make outbound calls to generate business, and assist customers with e-commerce inquiries.

Requirements

Applicants need at least two years of inside sales or customer service experience, strong communication and relationship-building abilities, and effective multitasking and time-management skills. Computer literacy and electrical product knowledge are required; AS400 experience and electrical apprenticeship experience are assets, and candidates should be team players.

Benefits

  • Competitive Compensation
  • Comprehensive Benefits Plans
  • Pension Plans
  • Career Opportunities
  • Work-Life Balance

Listed skills

  • Time management · Preferred
  • Customer service · Preferred
  • Teamwork · Preferred
  • Effective communication · Preferred
  • Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Inside Sales
  • Customer Service
  • Customer Relationship Building
  • Effective Communication
  • Order Processing
  • Quotation Preparation
  • Customer Follow-Up
  • Outbound Sales Calls
  • Multitasking
  • Time Management
  • Computer Literacy
  • AS400
  • Electrical Product Knowledge
  • E-Commerce Support
  • Teamwork

Job areas

  • Sales
  • Customer Service & Support

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