Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Design Consultants provide luxury service by assessing the needs of walk-in clientele and collaborating with the RH Interior Design team. They are responsible for managing the entire client experience from initial contact through product delivery while achieving fiscal goals.
Job details
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. Design Consultants play an integral role in providing luxury service by assessing the needs of walk-in clientele in the RH Gallery. They will work in collaboration and partnership with RH Interior Design to ensure the clients' design needs are met and their expectations exceeded. Our Design Consultants are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships. YOUR RESPONSIBILITIES * Provide a luxury experience for RH clientele through product expertise and elevated service * Qualify and educate potential clients on services offered by RH Interior Design * Own all phases of the client experience from initial contact through product delivery * Grow and maintain a strong client base * Ensure fiscal goals are achieved * Represent the RH lifestyle brand through communication, personal appearance and professionalism * Maintain a strong interest in the luxury and Design industry * Support visual and quality standards within the Gallery OUR REQUIREMENTS * Experience within a Design firm or high-end furniture and luxury retail preferred * Art, Architecture or Interior Design and relevant experience preferred * People and relationship driven * Strategic and mental agility * Highly organized * Collaborative * Results-oriented * Excellent verbal and written communication skills * Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications PHYSICAL REQUIREMENTS * Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques * Ability to maneuver effectively around Gallery floor, stock room and office * Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing * Licensed to drive preferred * Ability to travel locally or out of state RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
What you’ll do
Design Consultants provide luxury service by assessing the needs of walk-in clientele and collaborating with the RH Interior Design team. They are responsible for managing the entire client experience from initial contact through product delivery while achieving fiscal goals.
Requirements
Candidates should have experience in a design firm, high-end furniture, or luxury retail, with a background in Art, Architecture, or Interior Design preferred. Strong interpersonal skills, organizational abilities, and proficiency in standard office software are required.
Listed skills
- Client Relationship Management · Preferred
- Interior Design · Preferred
- Sales · Preferred
- Communication · Preferred
- Organization · Preferred
- Collaboration · Preferred
- Microsoft Office · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Luxury service
- Product expertise
- Client relationship management
- Interior design
- Sales
- Communication
- Entrepreneurial spirit
- Strategic agility
- Organization
- Collaboration
- Mac Operating System
- IOS devices
- Microsoft Office
- Google Applications
- Product Knowledge
- Product Delivery
- Professionalism
- Mental Agility
- Lifting Ability
- Thought Leadership
- Apple IOS
- Mac OS
- Rendering
- Interior Design
- Selling Techniques
Job areas
- Retail
- Art & Design
- Sales
- Customer Service & Support
- Interior Design Consultant
- Interior Designer
- Interior Designers and Decorators
- Interior Designers
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