Director of Quality & Compliance

Job summary

Lead and strengthen the Quality Management System while overseeing quality assurance, quality control, regulatory compliance, and product safety for natural health products, dietary supplements, and food manufacturing. Manage audits, inspections, regulatory responses, labeling, suppliers, complaints, adverse events, and recalls, while collaborating across teams to support compliant growth.

Job details

Position : Director of Quality & Compliance Industry : Natural Health Products (Health Canada), U.S. Dietary Supplements, & CFIA Food Location: Pitt Meadows, BC, Canada Department: Quality & Compliance Reports to: CEO Employment Type: Full-time Position Summary Rhema is seeking an experienced and strategic Director of Quality & Compliance to lead and continuously improve our Quality Management Systems supporting Health Canada Natural Health Products (NHPs), US FDA Dietary Supplements, and CFIA Foods. This role is responsible for ensuring regulatory compliance and product quality. The ideal candidate is a hands-on leader with deep regulatory expertise, strong cross-functional collaboration skills, and a proven ability to build and maintain compliant quality systems in a fast-paced, regulated environment. CANDIDATE REQUIREMENTS : · 8+ years Experience in Natural Health Products, Dietary Supplements, and Manufacturing & Regulations Experience with 3rd party certifications · Experience with managing and leading a lean team · Experience with Audit management, Import/Export compliance, and Label compliance · Director is hands-on with daily work · Solution-oriented (not overly bureaucratic) · Strong communication, interpersonal and problem solving skills · Able to say “no” when necessary and explain why · Self-motivated and able to work under pressure and time sensitive conditions POSITION OVERVIEW : · The Director of Quality & Compliance is a hands-on leader responsible for building, strengthening, and scaling the Quality Management System (QMS) to support growth in both Canadian and U.S. markets. · Overseeing all quality assurance, quality control, regulatory compliance, and product safety activities for a natural health products, dietary supplement, and food manufacturing. · Unlike large corporate environments, this role requires both strategic leadership and day-to-day operational execution. · This role ensures compliance with: · Health Canada Natural Health Products Regulations · Health Canada Site Licence requirements · FDA 21 CFR Part 111 · U.S. Food and Drug Administration (FDA) dietary supplement regulations · NSF, SQF, CFIA, Gluten, Kosher, Organic, SMETA KEY RESPONSIBILITIES : 1. Oversee QC, QA, and Regulatory departments : Be able to perform job functions of Quality Control Manager, Regulatory Affairs Manager, and Quality Technicians. 2. Build and Strengthen the Quality System 3. Regulatory Oversight : Maintain compliance and licensing to all applicable regulatory agencies 4. Hand-On with Audits/Inspections, Regulatory Responses, Troubleshooting production-quality issues, Creating product specifications, Quality Agreements 5. Label & Claims Compliance : Canadian NPN, US Supplement Facts, Food compliance. 6. Supplier & Contract Oversight : Qualify and audit suppliers remotely. Create supplier quality agreements. 7. Complaint, Adverse Event & Recall Management 8. Work cross-functionally with Product Development, Sales, and Operations to ensure compliance with efficient commercialization. 9. Culture & Leadership : Support scaling operations without overbuilding bureaucracy. Balance compliance discipline with business agility. Application deadline: October 23, 2026 Expected start date: 2 Weeks From Hire Date (No later than November 20,2026) Job Types: Full-time, Permanent Salary: $95-$125K/yr depending on experience Please EMAIL resumes to careers@rhemamade.com Job Types: Full-time, Permanent Benefits: Extended health benefits On-site parking Paid time off Work Location: In person

What you’ll do

Lead and strengthen the Quality Management System while overseeing quality assurance, quality control, regulatory compliance, and product safety for natural health products, dietary supplements, and food manufacturing. Manage audits, inspections, regulatory responses, labeling, suppliers, complaints, adverse events, and recalls, while collaborating across teams to support compliant growth.

Requirements

Candidates need at least eight years of experience in natural health products, dietary supplements, manufacturing, and regulations, including experience with third-party certifications, audits, import/export compliance, and label compliance. The role requires hands-on leadership of a lean team, strong communication and problem-solving skills, and the ability to work under pressure and make clear compliance decisions.

Benefits

• Extended Health Benefits
• On-Site Parking
• Paid Time Off

Listed skills

• Problem solving · Preferred
• Quality assurance · Preferred
• Regulatory Compliance · Preferred
• Quality Control · Preferred
• Team Leadership · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality Management Systems
• Quality Assurance
• Quality Control
• Regulatory Compliance
• Audit Management
• Import/Export Compliance
• Label Compliance
• Supplier Qualification and Auditing
• Complaint Management
• Adverse Event Management
• Recall Management
• Product Safety
• Regulatory Affairs
• Team Leadership
• Cross-Functional Collaboration
• Problem Solving

Job areas

• Management & Leadership
• Manufacturing
• Food & Beverage
• Healthcare
• Legal