Refractory Technical Specialist, Ironmaking & Reheat

Job summary

Lead and coordinate refractory product trials while providing technical support and training to customers and internal sales teams. Collaborate with R&D and operations to optimize refractory performance and drive continuous improvement initiatives.

Job details

Remote | Canada | Full-Time | 75%+ Travel $120,000 - 150,000 CAD, 10% global bonus ROLE OVERVIEW Are you passionate about solving complex challenges in the steel industry? As an Ironmaking & Reheat Specialist, you will serve as a key technical expert supporting customers, sales teams, and internal stakeholders across Canada. Working closely with Sales, R&D, Operations, and Recycling teams, you will optimize refractory solutions, support innovation, and drive sustainable growth. WHAT YOU'LL DO * Lead and coordinate refractory product trials and evaluations at customer facilities. * Partner with customers and commercial teams to optimize refractory performance and troubleshoot challenges. * Deliver technical training programs for sales teams and customers. * Collaborate with R&D on product development and continuous improvement initiatives. * Recommend refractory materials and lining designs based on customer requirements. * Support Operations, product transfer initiatives, and sustainability goals. * Travel extensively throughout Canada to support customers and projects. WHAT YOU BRING * Bachelor's degree in Ceramic Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or related discipline. Advanced degree preferred. * 5+ years of experience in refractories, ironmaking, or related steel industry applications. * Strong understanding of refractory technologies and steelmaking processes. * Ability to work safely in heavy industrial environments and follow OSHA requirements. * Mechanical aptitude and field support experience. * Excellent communication, presentation, and organizational skills. * Advanced Microsoft 365 skills; SAP experience is a plus. WHO WE ARE RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices. Our Canadian team helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures. With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region. Come get fired up with our North American team! Equal Opportunity Employer RHI Magnesita is committed to creating an inclusive workplace and is proud to be an Equal Opportunity Employer.

What you’ll do

Lead and coordinate refractory product trials while providing technical support and training to customers and internal sales teams. Collaborate with R&D and operations to optimize refractory performance and drive continuous improvement initiatives.

Requirements

Requires a bachelor's degree in a relevant engineering or science discipline and at least 5 years of experience in refractories or the steel industry. Candidates must possess strong technical knowledge, mechanical aptitude, and the ability to travel extensively.

Benefits

• Global bonus

Listed skills

• Troubleshooting · Preferred
• Microsoft 365 · Preferred
• SAP · Preferred
• Communication · Preferred
• Project management · Preferred
• Data analysis · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Refractory technologies
• Ironmaking
• Steelmaking processes
• Technical training
• Product trials
• Troubleshooting
• Mechanical aptitude
• Field support
• Microsoft 365
• SAP
• Communication
• Presentation
• Organizational skills
• Project management
• Data analysis
• Smartphone Operation
• Materials Science
• Solutions Support
• Workplace Inclusivity
• Organizational Skills
• Metallurgical Engineering
• Ceramic Engineering
• Chemical Engineering
• Continuous Improvement Process
• Economics
• Sales
• Innovation
• Mechanical Aptitude
• New Product Development
• Operations
• Presentations
• Production Process
• Refractory
• SAP Applications
• Technical Training
• Troubleshooting (Problem Solving)
• Tablets

Job areas

• Engineering
• Manufacturing
• Consulting
• Energy
• Technical Specialist
• Metallurgical Engineer
• Mining Engineers, Metallurgists and Related Professionals
• Materials Engineers

More jobs from RHI Magnesita