Quality Assurance Manager

Job summary

The Quality Assurance Manager oversees the products quality control and assurance program, including the supervision of unionized staff. They are responsible for implementing food safety procedures, investigating non-conformances, and liaising with stakeholders to ensure operational excellence.

Job details

At Richardson International, being truly invested is at the heart of everything we do. For 165 years, Richardson has been dedicated to Canadian agriculture. Recognized as a global leader in agriculture and food processing, Richardson is one of Canada’s Best Managed Companies and has more than 4,000 employees across Canada, the U.S. and the U.K. Richardson Oilseed is one of Canada’s oldest and largest fully-integrated oilseed processing and packaging operations with three facilities across Canada. In addition to producing bulk canola oil and meal, our food products division produces a wide variety of canola-based margarines, oils and shortenings for the industrial, retail and food service markets. At Richardson, we are committed to enhancing our facilities and services and investing in our people and communities. We currently have an opportunity for a Quality Assurance Manager at our Barrhead, AB location. Reporting to the Director of Operations, Richardson Oilseed Products, the Quality Assurance Manager is responsible for all aspects of supervision of the Products Quality Control and Quality Assurance (QA) program including the direct supervision of unionized employees to meet the stated goals and objectives of the QA Department. Responsibilities: Actively participate as a member of the Products plant leadership team and act as a resource to the Division with respect to Quality and Food Safety Ensure all food safety and quality related procedures are implemented effectively with minimal non-conformance and business interruption to plant operations Identify, report, investigate and correct all non-conformances including responding to customer complaints Provide effective leadership to the QA technical team including development, training, performance monitoring and coaching Liaise with other departments and stakeholders including Corporate Quality Assurance regarding Quality and Food Safety matters Participate in other projects as assigned and provide advice and support regarding QA and Food Safety Develop, monitor and take actions as required to achieve QA goals and objectives Make a positive contribution to continuous improvement of the plant operations Qualifications: A degree in core science (biology, chemistry, biochemistry) or food science A minimum of 2 years of experience in a laboratory environment Level 1 HACCP required, Level 2 preferred A minimum of 2-years supervisory experience Familiar with implementation of lab policies, SOP’s, preparing budgets Able to analyze and interpret data and manage regulatory & safety issues Experience with Health & Safety and ISO systems Excellent analytical, critical thinking and problem solving skills Excellent computer skills Experience in the oils and fats industry is considered an asset Richardson International provides an excellent compensation package consisting of competitive salary, pension, a flexible benefits plan and training and career development opportunities. Interested candidates should click the Apply icon to apply online by November 17, 2026. Richardson International values diversity in the workplace. Women, Indigenous Peoples, Visible Minorities and persons with disabilities are encouraged to apply and self-identify.

What you’ll do

The Quality Assurance Manager oversees the products quality control and assurance program, including the supervision of unionized staff. They are responsible for implementing food safety procedures, investigating non-conformances, and liaising with stakeholders to ensure operational excellence.

Requirements

Candidates must hold a degree in a core science or food science and possess at least two years of laboratory and supervisory experience. Proficiency in HACCP, ISO systems, and data analysis is required, along with strong leadership and problem-solving capabilities.

Benefits

• Competitive salary
• Pension
• Flexible benefits plan
• Training and career development opportunities

Listed skills

• Problem solving · Preferred
• Budgeting · Preferred
• Quality assurance · Preferred
• Regulatory Compliance · Preferred
• Data analysis · Preferred
• Food safety · Preferred
• Quality Control · Preferred
• Critical Thinking · Preferred
• Coaching · Preferred
• Performance Monitoring · Preferred
• Supervision · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality Assurance
• Quality Control
• Food Safety
• HACCP
• Supervision
• Laboratory management
• Data analysis
• Regulatory compliance
• Safety management
• ISO systems
• Critical thinking
• Problem solving
• Budgeting
• SOP development
• Performance monitoring
• Coaching
• Operations
• Problem Solving
• Leadership
• Continuous Improvement Process
• Biology
• Chemistry
• Oil and Gas
• Safety Assurance
• Critical Thinking
• Computer Literacy
• Biochemistry
• Food Services
• Food Safety And Sanitation
• Food Science
• Hazard Analysis And Critical Control Points (HACCP)
• Agriculture
• Packaging Operations Management
• Leadership Effectiveness

Job areas

• Manufacturing
• Food & Beverage
• Management & Leadership
• Agriculture
• Science & Research
• Quality Assurance Manager
• Management and Organization Analysts
• Quality Control Systems Managers
• Industrial Production Managers

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