Sales Assistant
The Sales Assistant will welcome potential homebuyers and provide exceptional customer service at the sales office. They are also responsible for answering phones, replying to emails, and presenting knowledge of Richcraft products to prospective buyers.
- On-site
- Ottawa, ON
- Posted Aug 13, 2026
- 1 position
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Job summary
Who We Are Richcraft Homes is a renowned, successful Ottawa Real Estate Corporation with more than a 40 year history in home and high rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property management. Richcrafts purpose is to provide a distinctive, sought after product that delivers value and award-winning designs, with a commitment to customer satisfaction that surpasses every expectation. At Richcraft, we are purpose-inspired, detail oriented and driven. Why Richcraft? Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our communities, and our homeowners. At Richcraft, we feel privileged to build dream homes for our clients. Richcraft is passionate about professional growth, development and long-term career excellence of its employees. In return for your hard work and dedication, you will be rewarded with a competitive salary and a full range of benefits including: * Generous Health and Dental Plan * Group Retirement Planning with Company Match * Employee Wellness Program * Referral Program * Employee Assistance Program * Long-Term Employment * Opportunities for Growth The Role: Our team at Richcraft Homes is looking for an enthusiastic and dedicated part-time Sales Assistant to work out of the Richcraft Sales Office located at 821 Atrium Ridge. In This Role, You Will: * Welcoming potential homebuyers while providing exceptional customer service * Help potential homebuyers find the right home by presenting knowledge of Richcraft products * Answering phones and replying to emails from prospective home buyers * Other duties as required to support the Sales Office What You Bring: * Previous experience in new homes sales is an asset * Excellent communication skills both verbal and written * Highly organized with an attention to detail * An active listener with responsive skills Hours are Monday & Thursday 12-7pm, Sat & Sun 12-5:00pm and as needed Job Type: New Pay: $20/hourly Our recruitment process is fair and transparent. We use an AI tool only for the initial screening to match resumes with job requirements. All interviews and final hiring decisions are made by the hiring manager and our HR team. AI does not make any hiring decisions. Richcraft is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide accessible candidate experience. If you need accommodation during the application or interview process, please contact us and we will work this you to meet your needs.
What you’ll do
The Sales Assistant will welcome potential homebuyers and provide exceptional customer service at the sales office. They are also responsible for answering phones, replying to emails, and presenting knowledge of Richcraft products to prospective buyers.
Requirements
The ideal candidate should have excellent verbal and written communication skills with a highly organized approach. Previous experience in new home sales is considered an asset for this position.
Benefits
• Health and Dental Plan • Group Retirement Planning • Employee Wellness Program • Referral Program • Employee Assistance Program
Listed skills
- Customer servicePreferred
- OrganizationPreferred
- Attention to detailPreferred
- SalesPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Communication Skills
- Organization
- Attention To Detail
- Active Listening
- Sales
- Phone Etiquette
- Email Correspondence
- Artificial Intelligence
- Construction
- Communication
- Employee Assistance Programs
- Property Management
- Innovation
- Joint Ventures
- Real Estate
- Retirement Planning
- Enthusiasm
- Detail Oriented
Job areas
- Sales
- Customer Service & Support
- Construction
- Administrative
- Sales Assistant
- Sales Assistant (General)
- Shop Sales Assistants
- Sales and Related Workers, All Other
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 24 hours per week
