Inside Sales & Support

Job summary

The role involves managing client relationships, processing purchase orders, and coordinating with production and shipping to ensure timely delivery. You will also be responsible for preparing customer quotes and performing general administrative duties.

Job details

We have an immediate opening for Inside Sales & Support. This position will play an integral role in communicating with clients in the region. The ideal candidate would have experience in a similar position and have a professional manner with the ability to deal with a diverse group of people. Responsibilities: * Communicate with clients to receive purchase orders and product inquiries * Create Customer Orders * Expedite orders by communicating with scheduling, production and shipping * Monitor status of orders to ensure delivery timelines are on track * Keep clients updated on the status of orders * Prepare customer quotes as needed * Manage customer relationships * Other administration duties as required Education and Experience: * Completed post-secondary education in business related field or equivalent experience * Sales experience in the wheel/tire industry or service/parts industry an asset Other Skills & Abilities * Self-directed, resourceful, motivated and results oriented * Flexible at prioritizing workload to meet deadlines * Excellent interpersonal skills, and the ability to work with a diverse group of people and ability to deal with challenging situations * Strong attention to detail * Adaptable, flexible and able to work well under pressure * Excellent verbal and written communication skills * Excellent organizational skills * Ability to work independently or in a team * Sound judgment and decision-making ability * Mechanical aptitude an asset BENEFITS * Advancement Opportunities * Great company culture * Family owned with Family values * RRSP Program * Performance Incentive Program * Competitive wages * Company paid events * Gift cards * Extended health coverage * Dental & Vision care * Travel Medical insurance * Employee assistance program * Life Insurance / Accidental Death * Health Care Spending Account

What you’ll do

The role involves managing client relationships, processing purchase orders, and coordinating with production and shipping to ensure timely delivery. You will also be responsible for preparing customer quotes and performing general administrative duties.

Requirements

Candidates should have completed post-secondary education in a business-related field or possess equivalent experience. Previous sales experience in the wheel/tire or service/parts industry is considered an asset.

Benefits

• Advancement opportunities
• Great company culture
• Family owned with family values
• RRSP program
• Performance incentive program
• Competitive wages
• Company paid events
• Gift cards
• Extended health coverage
• Dental & vision care
• Travel medical insurance
• Employee assistance program
• Life insurance
• Accidental death insurance
• Health care spending account

Listed skills

• Production · Preferred
• Attention to detail · Preferred
• Health · Preferred
• Client · Preferred
• Decision Making · Preferred
• Sales · Preferred
• Communication · Preferred
• Administrative · Preferred
• Communication Skills · Preferred
• Flexible · Preferred
• Customer · Preferred
• Shipping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Customer support
• Order management
• Client communication
• Purchase order processing
• Customer relationship management
• Administrative duties
• Interpersonal skills
• Problem solving
• Attention to detail
• Organizational skills
• Decision making
• Mechanical aptitude
• Verbal communication
• Written communication

Job areas

• Sales
• Customer Service & Support
• Administrative
• Logistics
• Manufacturing

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