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- Employment type
- Part-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Provide excellent customer service while securely processing cash transactions, redeeming TITO tickets, managing assigned floats, and balancing cash and paperwork. Support casino operations by assisting with jackpot hand pays, slot machine box pulls, outlet floats, and other cashier duties while maintaining safety, teamwork, and workstation standards.
Job details
Overview Reporting to the Cage Manager the Cage Cashier will ensure they promote utmost integrity and the highest caliber of customer service and respect to all the guests, associates, and AGLC personnel. Responsibilities Ensure the guest is being provided with superior customer service A passion for excellent service and the organization’s vision Commitment to learning what our customers' needs and wants are. Encourage mutual accountability in service and inspiring others Ensure the cash cages meets desired presentation for our guests throughout hours of operation. Willingness to discover opportunities to exceed the customer's expectations. Uphold a teamwork experience helping where available or when requested. Ability to accept responsibility readily and grasp instructions Adhere to all the established polices and procedures for effective and secure cash flow Responsible for the redemption of all TITO tickets as well as balancing them at the end of each shift Responsible for assigned cash float, reconciliation of corresponding paperwork, and balancing currency at cash out Identify and report counterfeit bills Monitor and report risk and safety concerns to ensure a safe environment for both associates and guests Support and communicate with all associates within the casino gaming floor Responsible for the daily execution of operational goals and objectives Actively promote the Resort Club Assist Slot Banker during busier times (outlet floats) Responsible to initiate hand pays to Slot Attendants for Jackpot wins Responsible for Slot machine box pulls. May be required to assist or perform the duties of a Gift Shop Cashier or Count Room Clerk when scheduled Computer data entry of cash transactions, IVS Tito program Actively communicates inefficiencies Ability to work under stress obtaining organizational skills in time management Maintains housekeeping of workstation and surrounding areas Maintain an AGLC gaming workers license Uphold a team work appearance offering assistance where available or when requested Able to learn the duties of a Poker / Para mutual / Lotto cashier/Gift Shop Cashier To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace. All other duties as assigned Qualifications Cash handing experience is required Casino experience an asset High School Diploma an asset Must be able to register with AGLC Excellent customer service skills Basic computer knowledge The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays. WE OFFER A competitive wage and excellent benefits. Shuttle service from West Edmonton location. All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service. An opportunity to work within a progressive, exciting team environment. An opportunity to work with a skilled Management team.
What you’ll do
Provide excellent customer service while securely processing cash transactions, redeeming TITO tickets, managing assigned floats, and balancing cash and paperwork. Support casino operations by assisting with jackpot hand pays, slot machine box pulls, outlet floats, and other cashier duties while maintaining safety, teamwork, and workstation standards.
Requirements
Cash-handling experience is required; casino experience and a high school diploma are listed as assets. Candidates need strong customer service and basic computer skills, must be able to register with AGLC, and must be available for variable shifts, including late nights, weekends, and holidays.
Benefits
- Competitive Wage
- Excellent Benefits
- Shuttle Service
- Customer Service Rewards Program
- Progressive Team Environment
- Skilled Management Team
Listed skills
- Cash handling · Preferred
- Customer service · Preferred
- Attention to detail · Preferred
- Teamwork · Preferred
- Communication · Preferred
- Time management · Preferred
- Organization · Preferred
- Safety Compliance · Preferred
- basic computer skills · Preferred
- adaptability · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Cash Handling
- Cash Reconciliation
- Customer Service
- Cash Transaction Data Entry
- Counterfeit Bill Detection
- TITO Ticket Redemption
- Cash Float Management
- Attention to Detail
- Teamwork
- Communication
- Time Management
- Organization
- Risk Awareness
- Safety Compliance
- Basic Computer Skills
- Adaptability
Job areas
- Customer Service & Support
- Finance & Accounting
- Hospitality
- Retail
- Security & Safety
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