Product Engineer

Job summary

The Product Engineer serves as the primary technical liaison between hardware and production, managing engineering changes and production quality. They are responsible for overseeing build-record readiness, investigating production failures, and supporting NPI and DFM execution.

Job details

Who We Are At Roadpost, we've spent years building trust with people who need to stay connected beyond cell coverage, in the world's most remote places. That work led to ZOLEO, our global messaging platform powered by the Iridium satellite network, used by adventurers, remote workers, and enterprise teams operating off-grid. The impact is real. Ask the people whose lives were changed by a ZOLEO rescue alert (read their stories). Today, we're building the next chapter. ZOLEO is evolving from a hardware-led satellite communicator into a safety and preparedness platform, one that combines intelligent monitoring, automation, and real-time visibility to give people and their Safety Circles confidence when it matters most. We're just getting started, and we want people who want to build it with us. Why This Role Matters As Product Engineer, you will be the primary technical liaison between ZOLEO Hardware and Production, supporting production quality and execution for shipping products while helping move new products successfully through NPI. Your role will directly influence the reliability and readiness for ZOLEO products by helping ensure production issues, engineering changes, compliance requirements, and NPI risks are identified and addressed before they affect delivery. What You’ll Do Own Production Build-Record Readiness. Review build records and prepare sign-off documentation for all Production shipments, helping maintain complete and accurate records for shipping products. Administer Engineering Changes. Manage engineering change orders (ECOs) from initiation through Production implementation and closure. Investigate Production and Test Failures. Lead first-pass root-cause investigations of production line and test failures, escalating confirmed hardware or firmware defects with a clear problem statement. Track Production Performance. Monitor and report monthly production throughput and yield, including FE/BE performance against baseline, and prepare supporting data for the Production QBR. Coordinate Compliance Documentation. Manage compliance and certification documentation requests across active markets, including the EU, Japan, Canada, and the US, coordinating with suppliers and the design house to keep open items moving. Support NPI and DFM Execution. Track part-by-part DFM status against tooling, follow up on stale items, maintain the tooling-gate calendar, and flag emerging NPI risks before they become schedule – or compliance-critical. Support Validation Traceability. Partner with the E2E Integration Lead on test-to-requirement traceability and device lab validation evidence as needed. Apply AI to Engineering Workflows. Use AI-assisted tools where relevant to support analysis, documentation, issue investigation, and recurring engineering workflows while maintaining appropriate engineering review and judgment. What You Bring Relevant Background. 3-5 years of experience in a product, manufacturing, test, or NPI engineering role within consumer or satellite-based electronics or a related hardware industry, with a BEng/BASc in Electrical, Mechanical, or Mechatronics Engineering, or equivalent practical experience. Contract Manufacturing Knowledge. Working knowledge of contract-manufacturing production processes, including build records, ECOs, yield/FPY reporting, and first-pass-yield analysis. Independent Execution. Comfortable leading a scoped workstream independently and proactive about identifying and flagging blockers without being asked. Clear Written Communication. Able to communicate clearly through email and shared documentation while working with external manufacturing partners. Compliance & Certification Exposure. Exposure to product compliance and certification processes such as CE, FCC, ISED, or similar is a strong asset. Configuration Management Experience. Experience with document control and revision/change tracking is an asset. Continuous Improvement Mindset. Proactively looks for ways to improve existing processes – not just following them. What We Offer Salary Range. $95,000 - $115,000 CAD base salary. Flexible Work. A hybrid model; balancing collaboration and lifestyle flexibility. Comprehensive Benefits. Health, dental, and flexible spending accounts tailored to your needs. Time to Recharge. Vacation and sick days to help you rest, recharge, and stay well. Growth Investment. A continuous learning environment backed by a professional development budget. Inclusive by Nature. A values-driven workplace where diverse perspectives are celebrated. Apply Now Our recruitment process may use artificial intelligence tools, alongside human review, to assist with the screening or assessment of candidates. We are currently hiring for this role and welcome candidates from all backgrounds and experiences. We are committed to fostering an inclusive, accessible workplace. If you meet around 70% of the qualifications, we still encourage you to apply — we’d love to hear from you. We’re happy to provide reasonable accommodations throughout the recruitment process; if you require support, please let us know when you apply, and we’ll work with you to meet your needs.

What you’ll do

The Product Engineer serves as the primary technical liaison between hardware and production, managing engineering changes and production quality. They are responsible for overseeing build-record readiness, investigating production failures, and supporting NPI and DFM execution.

Requirements

Candidates should have 3-5 years of experience in product, manufacturing, or NPI engineering within the electronics or satellite industry. A BEng/BASc in Electrical, Mechanical, or Mechatronics Engineering or equivalent practical experience is required.

Benefits

• Health insurance • Dental insurance • Flexible spending accounts • Vacation days • Sick days • Professional development budget

Listed skills

• Production · Preferred
• Recruitment · Preferred
• Technical · Preferred
• Health · Preferred
• Compliance · Preferred
• safety · Preferred
• Process · Preferred
• Documentation · Preferred
• Development · Preferred
• Time · Preferred
• Flexible · Preferred
• Shipping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Product engineering
• Manufacturing engineering
• NPI
• Contract manufacturing
• ECO management
• Root-cause analysis
• Production yield analysis
• Compliance documentation
• DFM
• Tooling management
• Validation traceability
• AI-assisted engineering
• Hardware electronics
• Document control
• Continuous improvement
• Hybrid Model
• Influencing Skills
• Continuous Development
• Influencing Without Authority
• Workflow Management
• Document Control
• Artificial Intelligence
• Automation
• Configuration Management
• Communication
• Continuous Improvement Process
• Contract Manufacturing
• Design For Manufacturability
• Electronics
• Engineering Change Order
• Firmware
• Traceability
• Product Engineering
• Product And Manufacturing Information
• Production Line
• Production Process
• Relationship Building
• Tooling
• Writing
• Yield Management
• Coordinating
• Investigation
• Balancing (Ledger/Billing)
• Reliability
• Change Tracking

Job areas

• Engineering
• Manufacturing
• Technology
• Product Engineer
• Product Development Engineer
• Physical and Engineering Science Technicians Not Elsewhere Classified
• Commercial and Industrial Designers