AR/Collections Specialist

We’re looking for an AR/Collections Specialist to manage B2B collections across both Canadian and U.S. customer accounts. This role plays a key part in ensuring timely payment, maintaining positive customer relationships, and supporting the overall AR function. You’ll also handle cash application and act as backup support for invoicing when needed. Key Responsibilities Manage B2B collections for customers in Canada and the U.S. Follow up on overdue accounts, resolve payment issues, and maintain strong client relationships. Perform cash application, including posting customer payments accurately and promptly. Support the invoicing process as required (back-up coverage). Investigate and resolve account discrepancies, short payments, and unapplied cash. Prepare aging reports and provide updates to management on collection status. Respond to customer inquiries in a timely, professional manner. Collaborate with internal teams (Sales, Customer Service, Finance) to resolve billing and payment issues. Qualifications Minimum of 3 years’ experience in B2B collections Accounts Receivable experience required Proficiency in Microsoft Office applications, including Excel, Outlook, and Word. Strong communication skills with the ability to handle follow-ups and resolve issues effectively. Exceptional attention to detail and problem-solving abilities. Previous experience with ERP systems is considered advantageous. Ability to work independently while maintaining a customer-focused approach.

Manage B2B collections for Canadian and U.S. accounts while performing cash application and posting payments. The role involves resolving account discrepancies, preparing aging reports, and supporting the invoicing process.

Requires a minimum of 3 years of experience in B2B collections and proficiency in Microsoft Office. Experience with ERP systems and strong communication skills are highly valued.

• Problem solvingPreferred
• Microsoft ExcelPreferred
• Microsoft WordPreferred
• Microsoft OutlookPreferred
• Bilingual communicationPreferred

Identified from the job description. Confirm important requirements above.

• B2B Collections
• Accounts Receivable
• Cash Application
• Aging Reports
• Account Reconciliation
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• ERP Systems
• Problem Solving
• Customer Relationship Management
• Bilingual Communication

• Finance & Accounting
• Customer Service & Support
• Administrative

Minimum experience

2+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available