Admin Relief - Time and Attendance & Centralized Relief

Job summary

The role involves managing employee schedules within ADP, coordinating relief staff coverage, and ensuring payroll accuracy. The incumbent will also provide administrative support to program teams and collaborate with HR and payroll departments.

Job details

We are currently accepting applications for a Relief Staff Member to join our Time & Attendance & Centralized Relief Team. This position plays a vital role in supporting workforce scheduling, coordinating centralized relief coverage, and ensuring payroll accuracy through ADP. Reporting to the Centralized Relief Time & Attendance Manager, the successful candidate will provide essential scheduling and administrative support to program teams across the Association. This is a relief position, and availability is required on an as-needed basis between 8:00 a.m. and 4:00 p.m., Monday through Friday. Candidates must ensure that any relief hours worked in this role do not conflict with their regularly scheduled shifts (if applicable). Please note: * This position does not guarantee a set number of hours. * Availability of hours will fluctuate based on operational needs. * Flexibility and reliability are essential. If you are detail-oriented, organized, and able to adapt to changing priorities, we encourage you to apply. Skills and Abilities: * Strong knowledge of Microsoft Office (Excel, Word, and Outlook). * Well-developed communication skills, verbal and written, with the ability to work with a variety of people in a team environment. * Ability to work closely with Human Resources and Payroll team members to provide support to employees. * Ability to demonstrate work with attention to detail and accuracy. * Positive attitude and mature work ethic coupled with an ability to work independently and as part of a team. * Excellent customer service skills. Strong written and verbal communication skills. Qualifications: * Understanding of Robin Hood Association’s reporting structure, staffing practices, and scheduling systems. * Experience with ADP Time & Attendance or time entry processes preferred. * Knowledge of Employment Standards related to hours of work and scheduling. * Familiarity with staffing qualifications and program-specific support requirements. * Internal candidates must demonstrate reliability in meeting ADP time entry expectations. Responsibilities: * Create, update, and maintain employee schedules in ADP Time & Attendance, ensuring alignment with program needs and payroll deadlines. * Communicate changes to employee schedules or employment status through the Change Point system. * Coordinate relief staff assignments and shift coverage in response to program vacancies, short notice absences, or emergent needs. * Provide direct scheduling support to programs, ensuring adequate staffing based on service levels and individual support requirements. * Respond to scheduling and staffing requests from program supervisors and team leaders in a timely and solution-focused manner. * Support the Centralized Relief team through oversight, guidance, and troubleshooting as needed. * Train and orient new staff on proper ADP time entry and pay control procedures. * Collaborate closely with HR and Payroll teams to ensure smooth workflows and accurate payroll data. * Participate in system testing, development initiatives, and vendor follow-up related to ADP. * Troubleshoot and resolve scheduling issues, escalating complex concerns when necessary. * May be given additional responsibilities as need arises and as requested by direct supervisor.

What you’ll do

The role involves managing employee schedules within ADP, coordinating relief staff coverage, and ensuring payroll accuracy. The incumbent will also provide administrative support to program teams and collaborate with HR and payroll departments.

Requirements

Candidates should have strong proficiency in Microsoft Office and experience with ADP time entry processes. A solid understanding of staffing practices, employment standards, and excellent communication skills are required for this position.

Listed skills

• Microsoft Office · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred
• scheduling · Preferred
• Communication Skills · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Problem solving · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Microsoft Office
• Excel
• Word
• Outlook
• ADP Time & Attendance
• Scheduling
• Payroll support
• Communication skills
• Customer service
• Attention to detail
• Time entry
• Staffing coordination
• Data accuracy
• Problem solving
• Teamwork
• ADP Reporting
• Administrative Support
• Workflow Management
• Positivity
• Strong Work Ethic
• Microsoft Excel
• Customer Service
• Communication
• Microsoft Outlook
• System Testing
• Troubleshooting (Problem Solving)
• Verbal Communication Skills
• Solutions Focused
• Detail Oriented

Job areas

• Administrative
• Human Resources
• Finance & Accounting
• Social Services
• Relief Manager
• Administrative Supervisor
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers

More jobs from Robin Hood Association