Operations Support (Afternoon Shift)

Job summary

The Operations Support role assists with production, batch making, and packaging of finished goods while maintaining safety and quality standards. Additionally, the role supports shipping activities, including labeling, palletizing, and inventory management to ensure timely order fulfillment.

Job details

Who we are At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That's why for over 25 years we've been students of this glorious Earth — formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies. Our 14 locations nationwide are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink — unique to each location. Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth. Are you a natural fit for the new world of Rocky? The position The Operations Support role assists both production and shipping activities during peak periods. Responsibilities include assisting with the preparation of finished goods, supporting the flow of raw materials, and ensuring products are packaged and ready to meet daily shipping schedules. This role contributes to creating high quality, natural products and helps ensure they reach our customers on time, all while maintaining Rocky's high standards of safety, quality, and teamwork. This is a permanent, full-time position working Monday through Friday from 2:00pm to 10:00pm at our Workshop in Canmore, Alberta. What you'll be doing Production Support Assist with staging and preparing raw materials for production Support batch making and packaging under the direction of Production Team Leads and Supervisors Operate basic equipment and tools as trained Follow Standard Operating Procedures (SOPs), Master Production Documents and safety requirements Maintain cleanliness and organization in production areas Shipping & Warehouse Support Prepare finished products for shipping, including labeling, packaging, and palletizing Assist with staging, moving, and organizing finished goods Support daily shipping schedules to ensure customer orders are met Perform inventory counts and assist with stock rotation Teamwork & Culture Foster a positive, collaborative, and safe team environment Communicate effectively with production, warehouse, and quality teams Safety & Compliance Follow all Health & Safety programs and Good Manufacturing Practices (GMP) standards Report safety or quality issues promptly Adhere to company and government standards, including Health Canada requirements Does this sound like you? Demonstrated alignment with Rocky’s core values ​​​​​​​Ability to work collaboratively in a team environment Strong communication and organizational skills Flexible and able to adapt in a fast-paced environment Basic math skills to ensure accuracy and products meet recipe, weight/volume requirements Reasoning skills to ensure consistency and problem solving Physically capable of bending, pushing, pulling, and lifting up to 50lbs (23kgs) Comfortable working in a highly scented environment Previous experience in production, shipping, or warehouse environment is an asset but not required What's in it for you? This position pays $19.00 per hour Significant product discounts and quarterly allowances Subsidized group medical and dental benefits for you and your family Share in Rocky's success - The Great Game profit sharing program Generous paid annual vacation and personal day Healthy lifestyle support through an annual allowance Access to a dedicated Rocky coach to help you optimize your potential The opportunity to participate in Culture Club organized activities Application We are accepting applications for the Operations Support (Afternoon Shift) position until a suitable candidate is found. Eligibility: Candidates must be legally authorized to work in Canada.

What you’ll do

The Operations Support role assists with production, batch making, and packaging of finished goods while maintaining safety and quality standards. Additionally, the role supports shipping activities, including labeling, palletizing, and inventory management to ensure timely order fulfillment.

Requirements

Candidates should possess strong communication and organizational skills, along with the ability to work collaboratively in a fast-paced environment. Physical capability to lift up to 50lbs and basic math skills are required to ensure product consistency and accuracy.

Benefits

• Product discounts • Quarterly allowances • Subsidized group medical benefits • Subsidized group dental benefits • Profit sharing program • Paid annual vacation • Personal day • Healthy lifestyle support • Dedicated coach

Listed skills

• Teamwork · Preferred
• Packaging · Preferred
• Problem solving · Preferred
• Warehouse operations · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Shipping · Preferred
• Labeling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Production support
• Shipping
• Warehouse operations
• Packaging
• Labeling
• Palletizing
• Inventory management
• Stock rotation
• Safety compliance
• Good manufacturing practices
• Communication
• Organizational skills
• Basic math
• Problem solving
• Teamwork
• Inventory Staging
• Organizational Skills
• Good Manufacturing Practices
• Cleanliness
• Finished Good
• Packaging And Labeling
• General Mathematics
• Standard Operating Procedure
• Warehousing
• Problem Solving
• Operations
• Stock Rotation

Job areas

• Manufacturing
• Logistics
• Retail
• Administrative
• Operations Support Manager
• Production Worker
• Assemblers Not Elsewhere Classified
• Production Workers, All Other