Inside Sales and Administration Support

Rosenberg Fans Canada Ltd. is a wholly Canadian organization that only operates within Canada. It provides one of the most advanced and prestigious manufactured air control products worldwide. Since its beginning in Mississauga, Ontario, in 2005, Rosenberg Fans Canada Ltd. has been the sales office and the warehouse of the Rosenberg Group in Canada. The company offers intelligent solutions to move air efficiently. As an industry-leading manufacturer and a well-known supplier of high-quality industrial fans and blowers in the Canadian market, the company provides sales, stock, local assembly, engineering and after-sales solutions to clients all over the Canadian lands. Location: Head Office - Mississauga. Compensation And Benefits Rosenberg Fans Canada Ltd. offers competitive compensation package, including an attractive annual gross salary (depends on qualification), competitive matched retirement saving program, 10 days of vacation per year plus all Canadian and Ontario statuary holidays, generous Christmas and New Year break, comprehensive health benefits, and opportunities for professional growth with an industry leader in manufacturing within innovative and excellent work environment. Employment Type: Full-time 40 hours/week - evenings and weekends may be required. Placement Date: Immediately. The Inside Sales and Technical Support Specialist is responsible for sales and customer support, orders and project Coordination, technical support, administrative and documentation duties, and marketing and business development support. Main Duties Handle inbound inquiries via phone, email, and web, qualifying leads and identifying customer requirements for all the company’s products. Prepare accurate quotations and proposals based on specifications, drawings, and bills of materials. Manage pricing, communications, and follow-ups through the company’s software to close sales. Maintain strong relationships with existing customers, distributors, and OEM partners. Enter and process orders accurately in ERP, confirming pricing, lead times, and delivery schedules. Verify material availability, issue acknowledgments, and communicate shipping details and tracking information. Coordinate between outside sales, factory teams, and customers to ensure project visibility and timely updates. Interpret technical documents and assist customers, engineers, and architects with product selection and technical inquiries. Support field representatives with data sheets, submittals, and installation/operation manuals. Maintain and update customer databases, pricing lists, catalogs, and sales documentation. Prepare reports and track key metrics, including quote-to-order ratios and response times. Organize internal and external meetings, project schedules, and marketing activities. Manage warranty claims, RMAs, and post-sale documentation. Ensure proper documentation, control, and record-keeping for all sales and technical activities. Collaborate with the marketing team to develop promotional initiatives and coordinate trade show participation. Assist with product presentations for engineers, architects, and distributors. Identify and engage potential new distributors and customer accounts. Qualifications And Skills Required BA/BS in Business Administration, Sales, Marketing, Engineering or equivalent experience. Minimum of 1 year of experience in sales/administration with a proven record of achievement. Proficiency in French is highly preferred and will be considered an asset. Experience in selling electrical/technical/industrial/HVAC products is preferred. Proficient in all Microsoft Office applications. Strong organizational and administrative skills with keen attention to detail. Excellent communication, multitasking, and problem-solving abilities. Ability to interpret technical drawings and specifications. Team-oriented with a proactive approach to customer service and continuous improvement. While we encourage all interested candidates to apply for consideration, only those selected for an interview will be contacted. Accessibility accommodation and materials in alternate formats for individuals with disabilities can be arranged upon request. For more information about us, please visit: rosenbergcanada.com.

The role involves managing inbound inquiries, preparing technical quotations, and coordinating orders between customers and factory teams. It also includes providing technical product support and assisting with marketing and business development initiatives.

Candidates should have a bachelor's degree in Business, Marketing, or Engineering and at least one year of experience in sales or administration. Proficiency in Microsoft Office and experience with industrial or HVAC products is preferred.

• Competitive matched retirement saving program • 10 days of vacation per year • Statutory holidays • Christmas and New Year break • Comprehensive health benefits • Professional growth opportunities

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Customer Support
• Project Coordination
• Technical Support
• ERP
• Microsoft Office
• Technical Drawing Interpretation
• Lead Qualification
• Quotation Preparation
• Business Development
• CRM Management
• French Proficiency

• Sales
• Administrative
• Manufacturing
• Customer Service & Support
• Engineering

Minimum education

Bachelor’s degree

Minimum experience

1+ years

Apply by

Aug 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level