Patient Access Clerk I

Job summary

Perform patient information services accurately and promptly under minimal supervision. Support healthcare practitioners in delivering quality patient care at Ross Memorial Hospital.

Job details

To display this page you need a browser with JavaScript support. Job Number J0626-0241 Job Title Patient Access Clerk I Job Type Permanent Part Time Union CUPE City, Province, Country Lindsay, Ontario, Canada Department Admitting Open Positions 1 Date Posted October 9, 2026 Closing Date October 15, 2026 Salary $26.281 - $27.575/Hour Share Facebook Twitter Email LinkedIn Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care. Department/Unit/Program Description The Patient Access Clerks are responsible for performing a variety of related patient information services in an accurate and timely fashion, under minimal supervision, to assist health care practitioners in the delivery of quality patient care at Ross Memorial Hospital. Position Summary The Admitting Department is currently seeking a Permanent Part-time Patient Access Clerk I to join their team. Start date: July 13, 2026 Essential Qualifications Grade 12 or equivalent Previous clerical/administrative experience within the last year is essential Knowledge of Medical Terminology - testing required Keyboarding skills and minimum speed of 35 w.p.m. with high degree of accuracy - testing required Demonstrated excellence customer service skills Working knowledge of Microsoft Office, a data base program and demonstrated experience in computer applications Ability to deal effectively and co-operatively with all levels of staff, patients, physicians and the public Demonstrated high level of communication, organizational and time management skills Demonstrated professional manner Ability to work in a stressful environment High degree of accuracy and attention to detail Must be able to fulfill the physical requirements of the job as per the current Physical Demands Analysis Preferred Qualifications Previous experience in a hospital or medical office setting Trained in EPIC Cadence and Prelude preferred - training can be provided, but must pass required testing Working knowledge of current Hospital Patient Information System Previous registration or booking experience Hours of Work Must be available to work a variety of shifts (days, evenings, nights), including weekends and stats scheduled within the parameters of the CUPE Collective Agreement. Shifts and hours may change according to departmental requirements and as per the CUPE Collective Agreement. Employment Equity Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant. Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct. Are you interested in this job?

What you’ll do

Perform patient information services accurately and promptly under minimal supervision. Support healthcare practitioners in delivering quality patient care at Ross Memorial Hospital.

Requirements

Requires Grade 12 or equivalent, recent clerical or administrative experience, medical terminology knowledge, and accurate keyboarding at a minimum of 35 words per minute. Candidates must demonstrate strong customer service, communication, organization, computer skills, professionalism, and the ability to work accurately in a stressful environment; hospital or medical office experience and EPIC Cadence and Prelude training are preferred.

Listed skills

• Customer service · Preferred
• Microsoft Office · Preferred
• Communication · Preferred
• Organization · Preferred
• Time management · Preferred
• Attention to detail · Preferred
• Accuracy · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical And Administrative Skills
• Medical Terminology
• Keyboarding
• Customer Service
• Microsoft Office
• Database Applications
• Computer Applications
• Communication
• Organization
• Time Management
• Attention To Detail
• Patient Registration
• Appointment Booking
• Professional Conduct
• Accuracy
• Interpersonal Skills

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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