Patient Service Clerk

Job summary

Provide reception, communication, and clerical support for the renal program in accordance with organizational policies and standards. Assist with inventory ordering and stock organization at the Wellington site, and perform other duties as assigned by the Regional Renal Program Manager.

Job details

Job Summary & Requirements Patient Service Clerk as the Patient Services Clerk in the HD unit at 66 Wellington/ In centre RVH, you will be is responsible for reception, communication and clerical duties in the program in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre and other duties required by the Regional Renal Program Manager. As a qualified candidate you will have the following job requirements: Medical Office Administration Certificate/Diploma Office administration experience in a hospital environment with the following required Competencies: Computer literacy -Excel, Microsoft Office, Meditech Expanse and Community Wide Scheduling, UKG and Andgo– essential Keyboarding skills – 50wpm – essential Current experience with ORRS reporting an asset Assist the DUA at Wellington site with inventory ordering (using a scanner) and organizing stock You are ideal for this position if you have: Demonstrated commitment to customer service skills. Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team. Demonstrated ability to be flexible and adaptable to a changing work environment Demonstrated ability to prioritize and function effectively in a busy environment Demonstrated problem-solving ability and organizational skills Demonstrated ability to work independently and collaboratively as part of a team. Demonstrated ability to function in a multi-task environment Demonstrates commitment to maintaining confidentiality Demonstration of commitment to ongoing learning Demonstration of attention to Details

What you’ll do

Provide reception, communication, and clerical support for the renal program in accordance with organizational policies and standards. Assist with inventory ordering and stock organization at the Wellington site, and perform other duties as assigned by the Regional Renal Program Manager.

Requirements

A Medical Office Administration certificate or diploma and hospital office administration experience are required. Candidates must have computer skills with Excel, Microsoft Office, Meditech Expanse, Community Wide Scheduling, UKG, and Andgo, plus keyboarding speed of 50 words per minute; ORRS reporting experience is an asset.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• adaptability · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Prioritization · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Oral Communication
• Written Communication
• Flexibility
• Adaptability
• Prioritization
• Problem-Solving
• Organization
• Teamwork
• Multitasking
• Confidentiality
• Attention to Detail
• Computer Literacy
• Keyboarding
• Inventory Management

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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