Regional Account Manager

Job summary

Build and maintain customer relationships across the assigned region, grow existing accounts, win new business, and manage the sales pipeline to expand territory performance. Work with suppliers and internal product specialists to meet customers’ parts, spares, PPE, tools, and MRO needs while delivering strong customer service.

Job details

Want to create industry-leading change and grow your career? We’re looking for a dynamic Regional Account Manager (internally known as Business Development Manager) to join our team. This is a varied and rewarding role focused on driving share of wallet, winning new business, and delivering exceptional service to customers across your territory. You will take ownership of your sales pipeline, working closely with manufacturers, suppliers, and internal product specialists to help customers reduce costs, improve efficiency, and keep their operations running smoothly. We support customers across the UK manufacturing sector, ensuring they have the parts, spares, PPE, tools, and tooling they need — while securing the best possible supplier deals to deliver value. This is a fantastic opportunity to make the role your own while playing a key part in improving UK manufacturing performance. Key Responsibilities Build and maintain strong relationships with customers across your designated region Increase customer spend and maximise share of wallet Identify and win new customers to grow your territory Manage and develop a strong sales pipeline Work collaboratively with suppliers and internal product specialists Support customers with parts, spares, PPE, tools, and MRO requirements Use CRM systems and KPIs to manage performance and territory growth Deliver high standards of customer service at all times Key Skills Proven experience in Account Management or Business Development Strong relationship-building and communication skills Commercial awareness and results-driven mindset Ability to manage a territory and prioritise workload effectively Experience in manufacturing, MRO, PPE, or a trade environment (desirable but not essential) Comfortable using CRM systems and working to KPIs Team player with a proactive and customer-focused approach

What you’ll do

Build and maintain customer relationships across the assigned region, grow existing accounts, win new business, and manage the sales pipeline to expand territory performance. Work with suppliers and internal product specialists to meet customers’ parts, spares, PPE, tools, and MRO needs while delivering strong customer service.

Requirements

Requires proven account management or business development experience, strong relationship-building and communication skills, commercial awareness, and the ability to manage a territory and prioritize work. Manufacturing, MRO, PPE, or trade experience is desirable but not essential; familiarity with CRM systems and KPIs is also expected.

Listed skills

• Account Management · Preferred
• Business development · Preferred
• Relationship Building · Preferred
• Communication · Preferred
• Territory Management · Preferred
• Customer service · Preferred
• CRM Systems · Preferred
• KPI Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Business Development
• Relationship Building
• Communication
• Commercial Awareness
• Sales Pipeline Management
• Territory Management
• Customer Service
• CRM Systems
• KPI Management
• New Customer Acquisition
• Share-of-Wallet Growth
• Workload Prioritization
• Supplier Collaboration
• Manufacturing
• MRO

Job areas

• Sales
• Customer Service & Support
• Management & Leadership
• Manufacturing

More jobs from Rubix UKII