Crossiron Mills - Store Manager

Job summary

The Store Manager oversees daily retail operations, including inventory management, visual merchandising, and the supervision of the sales team. They are responsible for recruiting, training, and developing staff to ensure high morale and exceptional customer service standards.

Job details

We are seeking a Store Manager to help oversee the efficiency of our sales floor. The successful candidate will be responsible for developing opportunities for customers and providing training and support to Sales Associates while working collaboratively with the Store Manager. The Store Manager will oversee retail operations, including inventory and visual merchandising, and be actively involved with building our sales team and providing them with the guidance and training necessary to provide exceptional service. Responsibilities: Manage the store sales team to ensure customers are being helped in a timely fashion Conduct sales and inventory management Employee recruiting, training and development which includes product knowledge Inspire and encourage employees to ensure high level of morale Assist customers and troubleshoot customer service issues when necessary Promotion of the store on social media in order to build the business Qualifications: Experience in retail operations Excellent customer service skills Ability to maintain a customer-focused environment Flexible availability – including evenings, weekends, and statutory holidays Able to work collaboratively as part of a team Able to stand for an 8+ hour shift Running Room welcomes and encourages applications from people with disabilities. Upon request, Running Room will provide accommodations from candidates taking part in the selection process

What you’ll do

The Store Manager oversees daily retail operations, including inventory management, visual merchandising, and the supervision of the sales team. They are responsible for recruiting, training, and developing staff to ensure high morale and exceptional customer service standards.

Requirements

Candidates must have prior experience in retail operations and possess excellent customer service skills. The role requires flexible availability, including evenings, weekends, and holidays, as well as the ability to stand for extended shifts.

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail operations
• Customer service
• Inventory management
• Visual merchandising
• Team leadership
• Employee training
• Recruiting
• Social media promotion
• Conflict resolution
• Product knowledge
• Retail Operations
• Product Knowledge
• Customer Service
• Training And Development
• Sales
• Inventory Management
• Retail Sales
• Troubleshooting (Problem Solving)
• Visual Merchandising

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers