Ryan Lovatt

I'm an IT and Cloud Infrastructure Specialist with 4+ years of experience managing enterprise IT environments, optimizing infrastructure, and modernizing system administration. With a background in Electronics Engineering, I bring a combination of technical troubleshooting, hardware and systems knowledge, and IT infrastructure expertise to solving complex technology challenges. I specialize in bridging traditional on-premises environments with modern cloud technologies to improve reliability, scalability, and operational efficiency. Holding AWS Solutions Architect Associate (SAA-C03) and Microsoft Azure Administrator (AZ-104) certifications, I have a strong foundation in cloud infrastructure, systems administration, endpoint management, and enterprise IT operations. My technical experience includes Microsoft Intune, SCCM, and scripting with Python, Bash, and PowerShell to automate deployments, streamline workflows, and eliminate operational bottlenecks. I enjoy finding practical ways to improve infrastructure, simplify administration, and make technology environments more efficient and dependable. I'm passionate about continuous learning, infrastructure modernization, and leveraging automation and cloud technologies to solve real-world IT challenges. I aim to build on my experience across enterprise IT and electronics engineering to contribute to reliable, secure, and scalable technology solutions.

• Amazon Web ServicesBeginner
• Asset Management
• Hardware DesignIntermediate
• IT asset management
• Linux UbuntuBeginner
• Microsoft AzureBeginner
• PCB DesignBeginner
• PythonIntermediate
• SQLBeginner
• Technical Documentation
• Technical Support
• Windows 10/11Advanced

1. Technical Professional Development & Upskilling

   Technical Professional Development & Upskilling

   Sep 2025 to Present

   Mississauga

   Designing scalable infrastructure blueprints utilizing AWS Architectures and Terraform (IaC); currently preparing for AWS AI and Microsoft AI certifications to integrate generative AI and machine learning workflows. Building a diverse portfolio of standalone applications, utilizing Python and SQL for data-driven backends, Bash for system automation scripts, and HTML/CSS for web interfaces.

2. Technical Specialist

   Canadian Tire Corp.

   Feb 2021 to Sep 2025

   Toronto, Ontario

   Delivered Tier-2 technical support across supply chain offices and distribution centers, increasing ticket resolution from 147 in 2021 to 300+ in 2025, ranking as a top performer within a 24-member, multi-provincial IT team. Administered and managed Active Directory, SCCM, and SOTI environments, overseeing account provisioning, group policy management, and deployment of enterprise-wide updates. Provided advanced 2nd-level support for specialized supply chain technologies (thin clients, tablets, bar code scanners, thermal/impact printers), consistently meeting SLA requirements through effective use of diagnostic tools. Collaborated with project managers, vendors, and cross-functional teams to test, validate, and deploy new devices, patch networks, and maintain seamless connectivity across GTA facilities. Trained, mentored, and onboarded new team members, creating technical documentation and knowledge base resources that reduced repeat incidents and elevated team efficiency.

3. Security System Technician

   Subforce

   Sep 2020 to Feb 2021

   Toronto, Ontario

   Installed, configured, and maintained CCTV, access control, intrusion detection, and fire alarm systems, ensuring compliance with safety codes and building regulations. Performed diagnostic testing, troubleshooting, and preventive maintenance to maximize system reliability, reduce downtime, and extend equipment life-cycle. Interpreted blueprints, schematics, and wiring diagrams to execute precise installations and seamless system integrations with building infrastructure. Collaborated with contractors, vendors, and facility teams to deploy and integrate security systems with network infrastructure and operational processes.

4. Parts Manager

   Performance Auto Group

   Jun 2015 to Sep 2020

   Brampton, Ontario

   Led inventory management operations, implementing a digital tracking system that improved workflow efficiency, reduced delays, and ensured accurate stock levels. Supported technicians by sourcing interchangeable/special-order parts and providing technical troubleshooting assistance, minimizing downtime and improving repair accuracy. Delivered customer-focused service across multiple channels, resolving inquiries with strong product knowledge, accurate parts identification, and a solutions-oriented approach.

1. Sheridan College

   Advanced Diploma, Electronics Engineering Technology

   Brampton, Ontario

   2013 to 2015

• Microsoft Azure Administrator – AZ104

  Microsoft

• Microsoft Azure Fundamentals – AZ900

  Microsoft

• Solutions Architect Associate - SAA-C03

  Amazon Web Services (AWS)

• EnglishProfessional
• FrenchConversational