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Managing Director, Delivery

  • Calgary, AB
  • Hybrid
  • Posted Sep 13, 2026
  • 1 position

$120,000–$155,000 / year

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
Bachelor’s degree
Posting language
English
Working hours
40 hours per week
Office presence
3 days per week

Job summary

The Managing Director, Delivery will lead and develop the recruitment team to achieve business objectives while driving operational excellence. They will partner with Sales to build scalable talent strategies and ensure high-quality candidate and client experiences.

Job details

Location: Calgary(hybrid) Employment Type: Full-Time, Perm Ready to lead, scale, and make a real impact? As a Managing Director, Delivery, you’ll sit at the center of our recruiting engine - leading high-performing teams, shaping talent strategy, and driving results that directly impact revenue, gross margin, and growth. This is a hands-on leadership role for someone who thrives in fast-paced environments, loves developing people, and knows how to turn strong execution into measurable business outcomes. Reporting to the VP, Delivery, you’ll own recruiter performance, talent delivery, and operational excellence. You’ll partner closely with Sales and internal teams to build scalable recruiting models, deliver exceptional candidate and client experiences, and ensure the right talent is in the right place at the right time. If you’re energized by accountability, leadership, and winning together, this role is built for you. Reasons to Work for Us: * Competitive salary and compressive benefits package * Health and Wellness benefits that start on your first day * 3 weeks of paid vacation plus 6 flex days * Birthday day off * 5 paid volunteer days per year * Hybrid Working model - 3 days site (Mon, Tues, Thurs) * Opportunities to develop your career and grow within one of Canada’s largest IT staffing company * A culture that embraces innovation, collaboration, and continuous learning * High impact role that changes every day. What You’ll Do: Leadership & Team Development * Lead, coach, develop, and motivate the recruitment team to achieve business and placement objectives. * Provide coaching across job intake, sourcing, candidate management, negotiation, placement, and onboarding. * Set expectations and hold the team accountable to KPIs, financial targets, and operational objectives. * Conduct regular 1:1s and support employee engagement, retention, performance, and career development. * Optimize recruiter performance, capacity, and resource allocation. * Provide leadership coverage for the VP, Delivery, as required. Talent & Recruitment Expertise * Act as a subject matter expert in recruiting, sourcing strategies, market trends, and talent acquisition best practices. * Build high-value candidate pipelines aligned with client and business needs. * Partner with Sales to develop effective talent strategies and ensure strong client and candidate matches. * Identify and recommend tools, technology, and best practices to improve recruiting efficiency. Growth & Operational Excellence * Drive high-quality, timely recruitment delivery that supports revenue, gross margin, and business growth. * Proactively plan recruiting capacity and talent pipelines based on business needs and high-demand skill areas. * Monitor recruiting performance against targets and identify opportunities for improvement. * Oversee recruiting-related expenses and support financial objectives. * Ensure recruitment activities follow company policies, processes, systems, and business controls. * Support a positive candidate and client experience by addressing issues promptly. Collaboration & Continuous Improvement * Partner with Sales, Delivery, Marketing, and other teams to support business goals and strategic initiatives. * Identify opportunities to improve recruiting processes, technology, and service delivery. * Support employer brand and candidate engagement initiatives. * Stay current on recruiting trends and industry best practices. * Act as a company ambassador and proactively solve complex recruiting challenges. Qualifications * 2+ years proven track record of leading and growing a successful recruiting team * Staffing Industry experience is required * Experience meeting quotas * Experience managing budgets or exposure to P&L an asset * University Degree or College Diploma is an asset Who You Are * Able to set goals, communicate expectations and hold team accountable * Strong driver for results and success * Strong business and financial acumen with ability to analyze profitability, set goals and develop customer pricing * Proven ability to manage recruiting process from start to finish * Excellent listening, negotiation, and presentation skills * Ability to communicate at all levels in an organization * Proven ability to cultivate strong relationships with candidates Compensation: The salary for this position will vary based on experience, and qualifications. The expected annual salary range is $125,000-150,000 + bonus. About S.i. Systems S.i. Systems is one of Canada's largest professional IT staffing provider, connecting top talent with leading organizations across Canada. With offices nationwide and a growing presence in the U.S., we continue to experience exciting growth while maintaining a people-first culture built on collaboration, innovation, and excellence. S.i. Systems is committed to fostering a diverse, equitable, and inclusive workplace. We provide equitable treatment and accommodation to ensure barrier-free employment. If you require accommodation during any stage of the recruitment process, please contact Human Resources. AI may be used in evaluating candidates.

What you’ll do

The Managing Director, Delivery will lead and develop the recruitment team to achieve business objectives while driving operational excellence. They will partner with Sales to build scalable talent strategies and ensure high-quality candidate and client experiences.

Requirements

Candidates must have at least 2 years of experience leading a successful recruiting team within the staffing industry. Strong business acumen, the ability to manage budgets, and a proven track record of meeting quotas are required.

Benefits

• Competitive salary • Comprehensive benefits package • Health and wellness benefits • Paid vacation • Flex days • Birthday day off • Paid volunteer days

Listed skills

  • Operational Excellence · Preferred
  • Negotiation · Preferred
  • Coaching · Preferred
  • Team Leadership · Preferred
  • Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Team leadership
  • Recruitment strategy
  • Talent acquisition
  • Performance management
  • KPI tracking
  • Financial acumen
  • Staffing industry expertise
  • Coaching
  • Sourcing
  • Negotiation
  • Candidate management
  • Operational excellence
  • Business development
  • Relationship management
  • Resource allocation
  • Strategic planning
  • Talent Pipelining
  • Continuous Development
  • Financial Acumen
  • Workplace Inclusivity
  • Pipelines
  • Profit And Loss (P&L) Management
  • Accountability
  • Employer Branding
  • Talent Sourcing
  • Talent Strategy
  • Goal Setting
  • Artificial Intelligence
  • Budgeting
  • Business Acumen
  • Management
  • Communication
  • Continuous Improvement Process
  • Training And Development
  • Employee Engagement
  • Sales
  • Gross Margin
  • Leadership
  • Marketing
  • Scalability
  • Innovation
  • Key Performance Indicators (KPIs)
  • Market Trend
  • Operational Excellence
  • Presentations
  • Resource Allocation
  • Team Building

Job areas

  • Human Resources
  • Management & Leadership
  • Sales
  • Consulting
  • Managing Director
  • Recruiting Manager
  • Human Resource Managers
  • Human Resources Managers

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