Meeting your IT Professional Services Challenges
Toronto, Ontario
SMSS Inc. is the best solution company specialized in providing Information Technology and Management Consulting. We provide value for money to our clients by delivering the best quality technical services and solutions at reasonable rates. We also provide the best working environment for our staff and consultants. It is a growing IT services provider having wide array of solutions from Business Strategy Analysis to implementation and execution of Information Technology as well as management aspects of a business entity.
On-site
Respond to client inquiries and process educational credential assessments, certification requests, appeals, and qualification exemptions in accordance with applicable standards and policies. Maintain accurate client records and provide administrative, stakeholder, and program support, including document processing, system data quality, and process improvement.
On-site · Toronto
Develop, review, and refine procurement strategies and Request for Bid documents, translating complex technical and legal information into clear, accessible, user-centred content. Coordinate stakeholder reviews and approvals, advise on procurement scope and risks, and support fair procurement activities through evaluation and contract award.
Hybrid
Lead multiple enterprise AI enablement projects, managing planning, schedules, budgets, risks, stakeholders, vendors, and dependencies from pilot through approval and transition to ongoing services. Coordinate AI licensing and cloud integration, security and privacy assessments, UAT, governance, and organizational change, training, and adoption.
On-site · Toronto
Develop and implement change strategies, stakeholder engagement, communication, training, and resistance-management plans for modernization initiatives. Advise leadership, identify people-related risks, measure adoption and outcomes, and recommend continuous improvements throughout the project lifecycle.
On-site · Toronto
Configure Dynamics 365 Customer Service for registration and permit workflows, including case management and related workspace features. Develop and integrate the Ministry’s back-office CRM with the public-facing Java/React portal through MuleSoft to support a modern online registration system.
On-site · Toronto
Provide technical and customer support for digital systems and websites, resolving user inquiries and troubleshooting application issues in English and French. Manage and document support tickets, escalate complex issues to technical teams, maintain support materials, and train end users as needed.
On-site · Toronto
Design and iteratively improve accessible, intuitive interfaces and digital experiences for web and mobile products, using research, user testing, and feedback. Lead user research and design activities, translate findings into flows, journey maps, wireframes, and prototypes, and collaborate with stakeholders and cross-functional teams to deliver user-centred solutions.
On-site · Toronto
Design and iteratively improve accessible, intuitive interfaces and digital experiences for web, mobile, and other products, using user research and testing to guide decisions. Collaborate with developers, QA specialists, business users, and other stakeholders to translate findings and product goals into user flows, wireframes, prototypes, and polished designs.
On-site · Victoria
Lead multidisciplinary project teams and coordinate stakeholders while managing project plans, budgets, scope, schedules, risks, procurement, and change requests. Facilitate issue resolution and governance, and ensure project objectives and deliverables are achieved within agreed constraints.
On-site · Winnipeg
Lead stakeholder requirements gathering and document business needs, current and future-state processes, functional specifications, user stories, and business cases. Coordinate with business, technical, and government stakeholders to improve processes and implement solutions, while supporting impact analysis, testing, training, and junior analysts.
On-site · Victoria
Lead multidisciplinary project teams and coordinate stakeholders while managing project plans, budgets, scope, schedules, risks, communications, procurement, and quality. Oversee change and budget requests, facilitate issue resolution, and ensure project objectives are delivered within agreed constraints.
On-site · Toronto
Develop, review, and refine procurement strategies and Request for Bid documents, translating complex technical and legal information into clear, accessible, user-centred content. Coordinate stakeholder reviews and approvals, advise on procurement approaches and risks, and support fair procurement activities through contract award and vendor onboarding as needed.
On-site · Toronto
Lead and advise on Privacy Impact Assessments for technologies, systems, programs, and policies, ensuring compliance with applicable privacy laws, policies, standards, and Fair Information Practices. Manage assessment workloads and stakeholder relationships, guide staff, and communicate privacy risks and mitigation strategies to clients, technical teams, and senior decision-makers.
Hybrid
Lead multiple enterprise AI enablement projects, coordinating cloud integrations, licensing, governance, security and privacy assessments, pilots, approvals, and transition to ongoing services. Develop and monitor project plans, budgets, risks, and status reporting while leading stakeholder coordination, training, adoption, and organizational change management.
On-site · Toronto
Provide technical and customer support for digital systems and websites, resolving user inquiries and troubleshooting application issues in English and French. Manage and document support tickets, escalate complex issues to technical teams, maintain support materials, and train users as needed.
On-site
Respond to client inquiries, assess educational credentials, process certification requests and appeals, and maintain accurate client records in CCIS and ECDS. Provide administrative and team support, liaise with educational institutions and other stakeholders, and contribute to training, system testing, and process improvements.
On-site · Toronto
Create and iteratively improve accessible, intuitive interfaces and digital experiences for web and mobile products, using research, testing, wireframes, mock-ups, and prototypes. Collaborate with developers, QA specialists, business users, and other stakeholders to align design solutions with user needs and project objectives.
On-site · Toronto
Design and iteratively improve accessible, intuitive interfaces and digital experiences for web, mobile, and other platforms. Conduct user research and testing, translate findings into design deliverables, and collaborate with stakeholders and cross-functional teams to deliver user-centred solutions.
On-site · Toronto
Configure Dynamics 365 for registration and permit workflows, including Customer Service features, for Ministry back-office staff. Develop and integrate the back-office CRM with the public-facing Java/React portal through MuleSoft to support a modern online registration system.
On-site · Winnipeg
Lead stakeholder requirements gathering and document business needs, current and future-state processes, business cases, functional specifications, and user stories. Coordinate with business, technical, and government stakeholders to improve processes, support solution implementation and testing, and help ensure solutions meet business requirements.
