Meeting your IT Professional Services Challenges
Toronto, Ontario
SMSS Inc. is the best solution company specialized in providing Information Technology and Management Consulting. We provide value for money to our clients by delivering the best quality technical services and solutions at reasonable rates. We also provide the best working environment for our staff and consultants. It is a growing IT services provider having wide array of solutions from Business Strategy Analysis to implementation and execution of Information Technology as well as management aspects of a business entity.
On-site · Toronto
Develop, review, and refine procurement strategies and Request for Bid documents, translating complex technical and legal information into clear, accessible, user-centred content. Coordinate stakeholder reviews and approvals, advise on procurement approaches and risks, and support fair procurement activities through contract award and vendor onboarding as needed.
On-site · Winnipeg
Lead stakeholder requirements gathering and document business needs, current and future-state processes, business cases, functional specifications, and user stories. Coordinate with business, technical, and government stakeholders to improve processes, support solution implementation and testing, and help ensure solutions meet business requirements.
On-site · Toronto
Provide technical and customer support for digital systems and websites, resolving user inquiries and troubleshooting application issues in English and French. Manage and document support tickets, escalate complex issues to technical teams, maintain support materials, and train users as needed.
Hybrid
Lead multiple enterprise AI enablement projects, coordinating cloud integrations, licensing, governance, security and privacy assessments, pilots, approvals, and transition to ongoing services. Develop and monitor project plans, budgets, risks, and status reporting while leading stakeholder coordination, training, adoption, and organizational change management.
On-site · Toronto
Lead and advise on Privacy Impact Assessments for technologies, systems, programs, and policies, ensuring compliance with applicable privacy laws, policies, standards, and Fair Information Practices. Manage assessment workloads and stakeholder relationships, guide staff, and communicate privacy risks and mitigation strategies to clients, technical teams, and senior decision-makers.
On-site
Respond to client inquiries, assess educational credentials, process certification requests and appeals, and maintain accurate client records in CCIS and ECDS. Provide administrative and team support, liaise with educational institutions and other stakeholders, and contribute to training, system testing, and process improvements.
On-site · Toronto
Design and iteratively improve accessible, intuitive interfaces and digital experiences for web, mobile, and other platforms. Conduct user research and testing, translate findings into design deliverables, and collaborate with stakeholders and cross-functional teams to deliver user-centred solutions.
On-site · Toronto
Configure Dynamics 365 for registration and permit workflows, including Customer Service features, for Ministry back-office staff. Develop and integrate the back-office CRM with the public-facing Java/React portal through MuleSoft to support a modern online registration system.
On-site · Victoria
Lead multidisciplinary project teams and coordinate stakeholders while managing project plans, budgets, scope, schedules, risks, communications, procurement, and quality. Oversee change and budget requests, facilitate issue resolution, and ensure project objectives are delivered within agreed constraints.
On-site · Toronto
Create and iteratively improve accessible, intuitive interfaces and digital experiences for web and mobile products, using research, testing, wireframes, mock-ups, and prototypes. Collaborate with developers, QA specialists, business users, and other stakeholders to align design solutions with user needs and project objectives.
On-site · Toronto
Develop and implement change management strategies, stakeholder engagement approaches, communication plans, training plans, and resistance mitigation throughout project lifecycles. Advise leadership and project stakeholders, measure adoption and implementation outcomes, and identify people-related risks and continuous improvement opportunities.
On-site · Toronto
Lead and manage Privacy Impact Assessments for technologies, information systems, programs, and policies, ensuring compliance with applicable privacy laws, policies, standards, and Fair Information Practices. Advise clients and stakeholders, manage assessment workloads and staff activities, and communicate privacy risks and mitigation strategies across technical and business teams.
On-site · Toronto
Develop, review, and refine procurement strategies and Request for Bid documents, translating complex technical and legal information into clear, accessible, user-centred content. Coordinate stakeholder reviews and approvals, advise on procurement approaches and risks, and support fair procurement activities through evaluation, contract award, and vendor onboarding.
Hybrid
Lead multiple enterprise AI enablement projects, coordinating cloud and platform integrations, licensing, governance, security and privacy assessments, pilots, approvals, and transition to ongoing services. Develop and monitor project plans, budgets, schedules, risks, and status reporting while coordinating stakeholders, vendors, training, and organizational change.
On-site · Fredericton
Lead and contribute to the analysis, architecture, design, development, testing, implementation, and stabilization of technical solutions for the My Health NB PHN Registry and Medicare applications. Coordinate with project teams and healthcare, business, technical, and support stakeholders; guide design and code reviews; and support testing, documentation, defect management, and production fixes.
On-site · Toronto
Design, develop, configure, integrate, and support Salesforce CRM solutions, including Experience Cloud, Dynamic Forms, Lightning Web Components, and Velocity capabilities. Ensure accessibility, security, and architecture compliance while documenting technical designs, supporting testing and deployments, resolving issues, and collaborating with stakeholders.
On-site · Toronto
Translate business requirements and technical specifications into working, tested Java EE applications by performing analysis and design, writing code, and conducting unit tests. Troubleshoot technical issues and support enterprise application development and deployment.
On-site · Toronto
Lead and support Privacy Impact Assessments for technologies, systems, programs, and policies, identifying privacy risks and recommending mitigations to meet applicable legal and government requirements. Prepare reports and training materials, advise business owners, and coordinate input from technical, business, and legal stakeholders.
On-site · Toronto
Lead business analysis activities, facilitate stakeholder workshops, and document business, functional, and technical requirements for I&IT solutions. Develop business cases and process models, support UX and solution design, manage change and project issues, and ensure alignment with Ontario Public Service standards and enterprise architecture.
On-site · Toronto
Gather, analyze, and document business, system, and data requirements, working with stakeholders and subject matter experts to define suitable I&IT solutions. Model business processes and data, support requirements workshops, monitor progress, and contribute to service improvements and consistent business analysis practices.
