Receptionist

Job summary

The receptionist will manage daily office operations, including handling phone and email inquiries and coordinating appointments. They are also responsible for processing invoices, managing resident trust accounts, and preparing admission contracts.

Job details

Company Description We are S&R Group and for over 60 years we have been building communities "where friendships flourish and life is enriched". We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families. Job Description We are seeking a dedicated Receptionist to join our team. Are you someone that loves talking and engaging people? You thrive off of making people happy and really want to make a difference in the lives of others. Lanark is here to support you! The S&R Group is currently hiring a casual (days, evenings, weekends) Receptionist for one of their Long term Care located in Kitchener, Ontario. Applicants must also be available to cover for Call-in's, Christmas/New Years, Sick and Vacation coverage. Responsibilities: Co-ordinate daily tasks in busy office environment Prioritize appointments and proactively and positively resolve conflicts as they arise Maintain office operations by ordering supplies, processing invoices Responds to phone and email inquiries – providing general information and referring inquiries to the appropriate source. Complete monthly accommodation billing including rate reductions Oversee resident comfort trust accounts Complete new resident admission contracts Other duties and responsibilities as assigned or required Qualifications Post Secondary Education with a diploma in Office Administration Excellent interpersonal, communication and organizational skills Familiarity/ability to understand the MOH LTC act, Rate Reduction/GIS/OAS Experience in an Office and or a Long Term Care Home setting an asset-resident accounts, billings, month end reports would be an asset Extensive computer literacy skills including Word, Excel and Outlook Ability to maintain records, resident trust accounts, prepare admission agreements and complete billing Demonstrated ability to effectively manage time-sensitive tasks Pro-active approach and able to work with minimal supervision Ability to work under pressure in busy, fast-paced environment Upon request, accommodation at any time throughout the hiring process is available through the Steeves & Rozema Group’s Human Resources department for applicants with disabilities. Additional Information While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team. While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team. This posting is for an upcoming vacancy. Department: Office Compensation: up to CAD 20.00 - hourly

What you’ll do

The receptionist will manage daily office operations, including handling phone and email inquiries and coordinating appointments. They are also responsible for processing invoices, managing resident trust accounts, and preparing admission contracts.

Requirements

Candidates must have a post-secondary diploma in Office Administration and strong computer literacy in Microsoft Office. Experience in an office or long-term care setting is considered an asset.

Listed skills

• Office Administration · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Billing · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Conflict Resolution · Preferred
• Time management · Preferred
• Data entry · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Office Administration
• Communication
• Interpersonal Skills
• Organizational Skills
• Billing
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Conflict Resolution
• Time Management
• Data Entry
• Customer Service
• Invoicing
• Operations
• Interpersonal Communications
• Proactivity
• Computer Literacy
• Long-Term Care
• Applicant Tracking Systems
• Trust Accounts

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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