Administrative Assistant Office Manager

Job summary

Oversee daily office operations, manage schedules and client records, coordinate communication between clients and practitioners, and assist visitors and callers. Organize office supplies and equipment, support billing and documentation, and handle reporting, filing, and compliance with internal procedures.

Job details

Company Description SAGE Counselling Services connects individuals, communities, and organizations with credentialed mental health and conflict resolution professionals. Through its trademarked SmartMatch® process, SAGE pairs clients with Master's- or PhD-level social workers, counsellors, psychologists, or conflict resolution specialists who best meet their needs. The organization provides timely, evidence-based counselling, psychology, and mediation services designed to improve mental wellness and strengthen relationships. SAGE’s professionals deliver confidential, compassionate, and high-quality care to support clients in workplace and community settings. The team is committed to fostering healthier, more resilient environments through accessible, expert support. Role Description The Administrative Assistant Office Manager oversees day-to-day office operations and provides administrative support to ensure smooth service delivery. This on-site role is located in Moncton, NB and includes tasks such as managing schedules and appointments, maintaining client records, and coordinating communication between clients and practitioners. The role involves greeting and assisting visitors, responding to phone and email inquiries, organizing office supplies and equipment, and supporting billing or documentation processes. The Administrative Assistant Office Manager also helps with basic reporting, filing, and compliance with internal procedures, while contributing to a welcoming, professional environment that aligns with SAGE’s commitment to confidential and compassionate care. Qualifications Candidates should possess: Fluency in English and French (required) Strong Communication skills, including clear verbal and written communication and professional interpersonal abilities. Administrative Assistance skills, such as scheduling, document management, and records organization. Office Administration skills, including coordinating office processes, maintaining files, and supporting basic reporting. Customer Service skills, including client-focused problem-solving and a courteous, respectful approach to all inquiries. Familiarity with Office Equipment, including printers, scanners, phone systems, and basic troubleshooting. Additional beneficial qualifications include proficiency with common office software (e.g., MS Office or Google Workspace), experience in healthcare or counselling settings, strong attention to detail, and the ability to maintain confidentiality. A secondary school diploma is required; post-secondary education in office administration, business, or a related field is an asset, as is prior experience in an administrative or office management role. Apply Online https://sageforyou.com/join-us/administration-assistant-job-opening/

What you’ll do

Oversee daily office operations, manage schedules and client records, coordinate communication between clients and practitioners, and assist visitors and callers. Organize office supplies and equipment, support billing and documentation, and handle reporting, filing, and compliance with internal procedures.

Requirements

Fluency in English and French is required, along with strong communication, administrative assistance, office administration, customer service, and office equipment skills. A secondary school diploma is required; post-secondary education and prior administrative or office management experience are assets, as are healthcare or counselling experience, office software proficiency, attention to detail, and confidentiality.

Listed skills

• Customer service · Preferred
• Google Workspace · Preferred
• records organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Office Administration · Preferred
• Microsoft Office · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• English-French Fluency
• Communication
• Scheduling
• Appointment Management
• Document Management
• Records Organization
• Office Administration
• Customer Service
• Client-Focused Problem-Solving
• Office Equipment Operation
• Basic Troubleshooting
• Microsoft Office
• Google Workspace
• Confidentiality
• Attention To Detail
• Basic Reporting

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Social Services
• Management & Leadership