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samdesk

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A global disruption monitoring tool delivering speedy crisis alerts and real-time situational awareness.

Edmonton, Alberta

Technology, Information and Media
51–200 people

About

Samdesk is a global disruption monitoring tool. We deliver speedy crisis alerts and situational awareness powered by AI. Our platform gives users eyes and ears on the ground to track and manage crises in real-time. We are headquartered in Edmonton, Alberta, and serve clients all across the globe. From fortune 500 companies to public sector organizations we help various industries protect their people, assets, and brands. We are a growing team of dreamers and builders, united in our goal to help make the world a safer place and use AI for good. We are happy to empower clients from our offices in Edmonton (Canada) and London (England). INDUSTRY RECOGNITION In 2020 CogX awarded samdesk with the Peace and Justice Strong Institutions Award. This award celebrates innovators, visionaries, and changemakers who are helping the world get the next ten years right. https://cogx.live/

Open positions

Client Partner, Public Sector

Hybrid · Edmonton

Lead public sector partnerships by owning commercial health, renewals, and program delivery for government clients. Act as a strategic advisor to drive platform adoption and outcomes across multiple ministries and agencies.

Product & Technical Support Lead

Remote · Canada

You will build and manage the company's support function from the ground up, including ticket classification, triage processes, and help center development. Additionally, you will analyze support data to drive product improvements and manage digital touch programs for smaller accounts.

Client Partner, Public Sector

Hybrid · Edmonton

You will lead end-to-end public sector partnerships, managing commercial health, program delivery, and user adoption across various government agencies. The role involves building consensus among diverse stakeholders and ensuring the platform effectively supports emergency operations.