Pharmacy Technician - Clinic

Sanavie is one of the largest pharmacy groups in Québec, and our success is built on a simple philosophy: supporting our teams, simplifying work, and adopting technological solutions to provide the best possible care for our patients. We are currently seeking a Pharmacy Technician who will play a hybrid role, balancing billing coordination, patient care support, and clerical responsibilities. This position is ideal for someone detail-oriented, organized, and passionate about ensuring both financial accuracy and patient well-being. If you are looking for an environment where innovation, collaboration, and patient care truly matter, you will feel right at home. Competitive compensation will be offered based on relevant experience. Key Responsibilities: * Coordinate and analyze customer billing and accounts receivable. * Prepare invoices, audit and edit pre-bills, and resolve billing inquiries. * Monitor accounts receivable, perform reconciliations, and prepare reports on outstanding balances and collections. * Contact clients regarding payments, billing options, and account status. * Greet and direct patients, schedule appointments, and verify insurance eligibility. * Collect and process payments, reconcile patient accounts, and maintain accurate records. * Provide administrative support for patient inquiries and ensure a positive customer experience. * Perform clerical duties such as filing, data entry, and correspondence. * Handle mail distribution, and preparation of invoices, receipts, and reports. * Support general office operations to maintain accuracy and efficiency. Required Qualifications: * Diploma or certification in Pharmacy Assistance, Medical Administration, or related field. * 2–4 years of experience in billing, pharmacy support, or patient services. * Knowledge of billing systems, pharmacy or healthcare software, and office tools. * Strong organizational and problem-solving skills with attention to detail. * Ability to manage multiple priorities in a fast-paced environment. * Excellent communication and customer service skills. * Bilingual in French and English, spoken and written. Why Join Us? * Predictable daytime schedule – no evenings or weekends. * Wellness expense account after one year. * $1,000 annually for training and professional development. * Medical and dental insurance after 3 months. * Group RRSP with employer contribution. * 3 weeks vacation, 2 personal days, 5 sick days (paid if unused). * Paid day off for your birthday. * A culture focused on collaboration, continuous improvement, and challenging the status quo. What Awaits You : * A growth-oriented team, always open to new ideas and smarter ways of working. * A dynamic environment where we move forward together, support each other, and share plenty of laughs. Bonus: we’re true foodies! Day shift, from Monday through Friday. 8 hours per day, 40 hours per week.

The Pharmacy Technician will manage billing coordination, accounts receivable, and patient care support within a clinic setting. Responsibilities also include performing clerical duties, maintaining accurate patient records, and ensuring efficient office operations.

Candidates must hold a diploma or certification in Pharmacy Assistance, Medical Administration, or a related field. A minimum of 2–4 years of experience in billing, pharmacy support, or patient services is required, along with bilingual proficiency in French and English.

• Wellness expense account • Training and professional development budget • Medical insurance • Dental insurance • Group RRSP • Employer contribution • Paid vacation • Personal days • Paid sick days • Paid birthday off

• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Billing coordination
• Patient care support
• Accounts receivable
• Reconciliation
• Invoicing
• Insurance eligibility verification
• Data entry
• Customer service
• Problem-solving
• Organizational skills
• Pharmacy software
• Healthcare software
• Clerical duties
• Communication
• Bilingualism
• Billing Inquiries
• Report Writing
• Patient Communication
• Mail Distribution
• Administrative Support
• Bilingual (French/English)
• Accounts Receivable
• Auditing
• Multilingualism
• Billing
• Billing Systems
• Clerical Works
• Customer Service
• Continuous Improvement Process
• Data Entry
• Expense Account
• Medical Software
• Innovation
• Problem Solving
• Operations
• Coordinating
• Collections
• Filing
• Balancing (Ledger/Billing)
• Detail Oriented

• Healthcare
• Administrative
• Finance & Accounting
• Customer Service & Support
• Pharmacy Clerk/Technician
• Pharmacy Technician
• Pharmaceutical Technicians and Assistants
• Pharmacy Technicians

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week