Parts & Services Sales Representative

Job summary

The Parts & Service Sales Representative will develop aftermarket sales opportunities through fleet gap analysis and customer assessments. They will build strong customer relationships and coordinate support to improve equipment productivity and reliability.

Job details

Sandvik Mining is seeking a Parts & Service Sales Representative (PSSR) Location: Western Canada At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements. Sandvik Mining is seeking a PSSR focused on Rotary Drills to grow aftermarket parts and service sales within an assigned customer base. You will build customer relationships, identify opportunities across existing fleets, and coordinate support that improves equipment productivity and reliability. Are you driven, passionate about sales, and committed to strong customer service? If so, we want to hear from you! While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow. So now we challenge you to take it one step further and apply! What you will be doing Develop aftermarket sales opportunities through fleet gap analysis and customer/site assessments. Build strong customer relationships and work with account teams to achieve agreed sales targets. Coordinate timely resolution of aftermarket issues and identify customer training needs. Provide customer feedback to Product Line Managers to support product offerings. Maintain accurate customer and fleet records, conduct quarterly fleet audits, and report on sales opportunities and customer satisfaction. Ensure accounts comply with sales terms and support inventory counts, including consignment stock. Other duties as assigned Environmental Health and Safety We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first! What you will bring along Technical degree or two-year college diploma Four (4) or more years of technical knowledge in the heavy equipment or mining industry; sales experience is preferred Ability to work in both French and English Excellent written and verbal communication skills Previous knowledge of or experience with Sandvik products is considered an asset Strong analytical and data analysis skills Computer literacy; experience with Customer Relationship Management software is an asset Strong customer service focus Proactive with demonstrated initiative Valid driver’s licence with a safe driving record Ability and willingness to travel locally and domestically up to 50% of the time In return for your passion and drive we will offer you… The opportunity to make an impact on our business performance. The opportunity to be part of an ambitious team, in an industry leading business. The opportunity to reach your full potential. Ongoing development and training. An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits. Our Culture Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday! We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career. Do you want to learn more? To learn more about Sandvik, our people and products please visit our website: https://www.home.sandvik/en/about-us/ How to Apply All qualified persons are encouraged to apply at www.sandvik.com/careers to the Parts & Service Sales Representative (PSSR) requisition # R0098122; While we thank all candidates for their interest, only those considered for an interview will be contacted. We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions. We are committed to creating an inclusive and barrier free experience to applicants with accessibility needs in keeping with the Accessibility for Ontarians with Disabilities Act; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact commonHR.canada@sandvik.com for more information.

What you’ll do

The Parts & Service Sales Representative will develop aftermarket sales opportunities through fleet gap analysis and customer assessments. They will build strong customer relationships and coordinate support to improve equipment productivity and reliability.

Requirements

Candidates must possess a technical degree or two-year college diploma and at least four years of technical experience in the mining or heavy equipment industry. Proficiency in both English and French is required, along with strong analytical skills and a valid driver's license.

Benefits

• Pension plan
• Health benefits
• Dental benefits
• Life insurance
• Disability benefits
• Training and development

Listed skills

• Sales · Preferred
• Data analysis · Preferred
• Customer service · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer relationship management
• Technical knowledge
• Heavy equipment
• Mining industry
• Data analysis
• Fleet management
• Customer service
• Communication skills
• Analytical skills
• Computer literacy
• Inventory management
• Strategic planning
• Problem solving
• Aftermarket Sales
• Site Assessment
• Safe Driving
• Open Mindset
• Customer Relationship Management (CRM) Software
• Business Decisions
• Bilingual (French/English)
• Ethical Standards And Conduct
• Data Analysis
• Auditing
• Decision Making
• Customer Service
• Computer Literacy
• Customer Relationship Building
• Performance Management
• Gap Analysis
• Product Lining
• Verbal Communication Skills
• Environment Health And Safety

Job areas

• Sales
• Customer Service & Support
• Engineering
• Manufacturing
• Energy
• Parts Sales Representative
• Shop Sales Assistants
• Parts Salespersons

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