Customer Experience Representative

We're Hiring | Customer Experience Representative Sudbury, Ontario At Sani Marc, we're looking for a customer-focused professional who enjoys building relationships, solving problems, and making a difference every day. Working at Sani Marc means: Taking ownership and accountability for your work. Being proactive, tenacious, and solution-oriented. Putting customers first in everything you do. Working with a collaborative team where everyone's success matters. In this role, you will: Serve as the primary point of contact for customers across our three divisions. Process orders accurately and efficiently. Respond to customer inquiries regarding deliveries, returns, pricing, and product availability. Promote our products and identify upselling and cross-selling opportunities. Share ideas to improve processes and contribute to continuous improvement. Support inventory management and other team initiatives. What we're looking for: A passion for customer service. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. The ability to work independently and as part of a team. Adaptability, accountability, flexibility, and a strong sense of urgency. General knowledge of Microsoft Office. Why join Sani Marc? We're a growing Canadian company that invests in our people. We offer opportunities for professional development, a wellness reimbursement program, personal days in addition to vacation, a comprehensive benefits package, telemedicine, and an Employee Assistance Program (EAP). If you're looking to grow your career with a company that values collaboration, accountability, and customer excellence, we'd love to hear from you. Apply today or feel free to reach out to me directly for more information. #Hiring #Sudbury #CustomerExperience #CustomerService #OntarioJobs #Careers #SaniMarc

The Customer Experience Representative serves as the primary point of contact for customers, processing orders and responding to inquiries. They also promote products and support inventory management initiatives.

Candidates should have a passion for customer service and strong communication skills. Organizational skills, attention to detail, and the ability to work both independently and as part of a team are also important.

• Professional Development • Wellness Reimbursement Program • Personal Days • Comprehensive Benefits Package • Telemedicine • Employee Assistance Program

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Interpersonal Skills
• Organizational Skills
• Attention to Detail
• Teamwork
• Adaptability
• Accountability
• Flexibility
• Problem Solving
• Proactivity
• Solution Orientation
• Microsoft Office
• Sales
• Inventory Management
• Continuous Improvement

Minimum experience

2+ years

Apply by

Aug 14, 2026