Leader, Patient Safety, Quality & Accreditation

Job summary

Leads program-level patient safety, quality, and performance improvement initiatives, including planning, implementation, evaluation, and staff education. Coordinates accreditation readiness and responses, leads reviews of safety events and process issues, and supports continuous improvement across the agency.

Job details

Vancouver, Canada Regular,Full-Time Apply Save job Program Share on social media Category Management Requisition number 205836E Date posted 10/21/2026 Job Summary Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment of continuous improvement. The PSQA Leader collaborates with clinical and administrative leaders and staff within and across PHSA agencies to prioritize improvement projects, and develops, implements, monitors, and evaluates the process. Duties/Accountabilities Works with agency program staff to develop, implement, and evaluate clinical service outcomes and performance; prioritize quality initiatives based on program functions, needs and performance measurement system; plan, develop and implement Patient Safety and Quality Improvement education, initiatives and materials including evaluation and PS&QI sustainment tools. Ensures PHSA and Agency based quality and safety activities are in alignment with accreditation requirements. Provides accreditation education to program staff as required. Lead program level actions to respond to recommendations arising from accreditation surveys, and to address new accreditation requirements. Leads retrospective (e: Root Cause Analysis) and/or prospective reviews (e.g. Failure Modes Effect Analysis) necessitated by safety events, critical incidents or process issues related to the program; monitor program staff and physician perceptions of safety, risk and quality improvement. Proactively educates program staff regarding regulatory issues, new statutes and/or guidelines, and safety, quality, and risk management activities Contributes to continuous quality improvement of the department by identifying and evaluating new initiatives, developments and trends in Patient Safety and & Quality Improvement (PS&QI), participating in corporate lead process improvement initiatives such as imPROVE. Qualifications Master’s degree in Nursing, Health Administration, related health discipline or other relevant area. A minimum of 5 years of clinical practice in the program area. Additional experience in leadership and quality and safety Knowledge and expertise in Quality Management, Performance Improvement, Patient Safety and Accreditation standards preferred. Working knowledge of legal, ethical, and clinical issues associated with standard of care practices, and Accreditation Canada requirements. Working knowledge of evaluation techniques and methodologies including statistical analysis methods and presentation of information. Demonstrated analytical and problem-solving skills with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to program problems. Apply Save job Back to search result SVG Internal job portal Current employees must apply through the internal job portal (link is external) . If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. SVG PHSA’s values and Coast Salish Teachings PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in. Learn more about PHSA’s values and teachings Back to top Sign up for job alerts SVG Learn about new career opportunities Be the first to know about new jobs at PHSA with recent postings sent straight to you! 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Locations AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock Abbotsford Burnaby Campbell River Chilliwack Coquitlam Courtenay Cranbrook Dawson Creek Duncan Fernie Fort St. John Hope Kamloops Kelowna Ladner Langley Maple Ridge Mission Nanaimo Nelson New Westminster Northern Bc North Vancouver Oliver Parksville Pemberton Penticton Port Coquitlalm Port Coquitlam Port Moody Powell River Prince George Richmond Saanichton Salmon Arm Sechelt Squamish Surrey Vancouver Vernon Victoria Whistler White Rock Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time. I accept terms of service Current employees must apply through the internal job portal (link is external) . If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

What you’ll do

Leads program-level patient safety, quality, and performance improvement initiatives, including planning, implementation, evaluation, and staff education. Coordinates accreditation readiness and responses, leads reviews of safety events and process issues, and supports continuous improvement across the agency.

Requirements

Requires a master’s degree in nursing, health administration, a related health discipline, or another relevant area, plus at least five years of clinical practice in the program area. Additional leadership and quality-and-safety experience is noted, with expertise in quality management, performance improvement, patient safety, accreditation, evaluation methods, and statistical analysis preferred.

Listed skills

• Quality Improvement · Preferred
• Process Improvement · Preferred
• Root Cause Analysis · Preferred
• Risk Management · Preferred
• Regulatory Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Safety
• Quality Improvement
• Accreditation
• Performance Improvement
• Clinical Outcomes Evaluation
• Program Planning
• Process Improvement
• Root Cause Analysis
• Failure Modes and Effects Analysis
• Risk Management
• Statistical Analysis
• Analytical Problem-Solving
• Quality Management
• Staff Education
• Regulatory Compliance

Job areas

• Healthcare
• Management & Leadership
• Security & Safety

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