Senior Business Analyst, Clinical Systems

Kelowna, Canada Regular,Full-Time Apply Save job Program Share on social media Category Information Technology Requisition number 203039E Date posted 08/19/2026 Job Summary In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the IMITS Manager, Primary Care and Community Information Services, the Senior Business Analyst, Clinical Systems and Technical Alignment, is an integral team member responsible for providing leadership and project management in the planning, stakeholder engagement, analysis, and implementation of Correctional Health Services’ IMITS projects. The Senior Business Analyst will liaise with stakeholders regarding IMITS systems improvements, and support vendor access and contract management. Duties/Accountabilities Provides strategic planning support and change management services by leading and/or conducting process analysis and/or feasibility studies with clinical and operational end users, IMITS, and vendors to identify and evaluate user requirements in the procurement, alignment and implementation of new clinical and business system solutions. Develops alternatives and recommendations including scope and implications of applying new functionality and processes to the clinical domain. Participates in the preparation of Requests for Information/Proposal documentation and participates in vendor evaluation and selection, as required. Develops or assists in the development of project charters, work plans, task sequencing and time schedules. Works collaboratively with users and uses change management techniques in defining, implementing and documenting changes in user processes; testing and implementation plans; and detailed documentation of application setup and usage. Leads and participates in development, documentation and execution of test plans including unit, end to end integration and volume testing. Develops training and user orientation strategies; training materials; quick reference manuals and training delivery, and collaborates with relevant stakeholders to ensure consistency and conformation to organizational standards. Assumes responsibility for user support processes, vendor support, and vendor contract management, including monitoring of budgets. Liaise with stakeholders to collaboratively address ongoing systems improvements and resolve operational issues (e.g. BCCSS, OCIO, MPSSG/BC Corrections, other IMITS services). Qualifications A level of education, training and experience equivalent to a Bachelor's degree in Business Administration, Clinical Informatics, or related discipline, plus a minimum of five (5) years recent related experience in health care or information management. Superior analytical skills including the ability to; comprehend, analyze and resolve complex issues and present information in concise meaningful ways. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Demonstrated ability to exercise tact, good judgment and initiative. Physical ability to perform the duties of the job. Apply Save job Back to search result SVG Internal job portal Current employees must apply through the internal job portal (link is external) . If the internal job posting has expired, please e-mail [email protected] (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. SVG PHSA’s values and Coast Salish Teachings PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in. Learn more about PHSA’s values and teachings Back to top Sign up for job alerts SVG Learn about new career opportunities Be the first to know about new jobs at PHSA with recent postings sent straight to you! 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Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time. I accept terms of service Current employees must apply through the internal job portal (link is external) . If the internal job posting has expired, please e-mail [email protected] (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

The role provides leadership and project management for the planning, analysis, and implementation of clinical systems and IMITS projects. Key duties include conducting feasibility studies, managing vendor contracts, and developing training strategies for clinical end users.

Requires a Bachelor's degree in Business Administration, Clinical Informatics, or a related field with at least five years of experience in healthcare or information management. Candidates must possess superior analytical, business writing, and advanced software skills.

• Business analysisPreferred
• Project managementPreferred
• Requirements gatheringPreferred

Identified from the job description. Confirm important requirements above.

• Project Management
• Business Analysis
• Stakeholder Engagement
• Change Management
• Process Analysis
• Vendor Management
• Clinical Informatics
• Test Planning
• Technical Documentation
• Strategic Planning
• Requirements Gathering
• Budget Monitoring

• Healthcare
• Technology
• Management & Leadership
• Data & Analytics
• Government & Public Sector

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level